Find Your Career in Adeeba ( Opening in Inbound Tech)

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: January 25, 2017

Quick Summary

Working as a telemarketer in Adeeba's inbound contact center, you would be responsible for providing exceptional customer service to clients, handling multiple calls simultaneously, and maintaining a high level of product knowledge. The ideal candidate should have excellent communication and interpersonal skills, be able to work well in a fast-paced environment, and be comfortable using CRM software. Strong problem-solving skills and a positive attitude are essential for success in this role.

Job Description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Hiring for Inbound Technical Support Process For US Shift.

Job Description:

Receiving inbound calls from customers regarding printers, routers, emails issues and campaign calls. Analyzing the issues and selling relevant plans and softwares.

Perks & Benefits to Employees:

Huge Performance Incentives + Fixed Salary+Attendance Allowances
No Target Pressure
Appraisal policy: Done every 9 months on the basis of performance and productivity
Extra Payout policy on Birthday
Extra Payout for Employee referral Scheme.
On spot /monthly/yearly, incentives
Excellent working environment for growth and opportunity
Loyalty Bonus Rs. 5000 every year

Qualifications:
HS/Any Graduate

Eligibility Criteria:

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.
4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.

Contact Person : HR (Priyanka) 9804149788

HS / GRADUATE

All your information will be kept confidential according to EEO guidelines.

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