Financial Systems Country Coordinator

• SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.

• • To understand the usage of ERP (and other Financial systems as identified) systems within the organisation
• To document, train and support aspects of the systems to meet end-user demands/requirements
• To understand the extent to which current ERP systems can enhance, improve and influence the direction of the business
• To analyse requirements from business and propose ideas of how the various systems can meet these requirements within the context of the strategic intent of the organisation
• Ensure customer/user satisfaction through training and support of the identified systems
• • Overall control over Oracle/Concordia activities performed in-country, working with the SGS Oracle Support (Wipro) and SGS Development, integration teams on various aspects related to Oracle ERP (Troubleshooting, Request Tickets follow up, New developments, monitoring of the operations)
• Coordination of the appropriate in-country testing activities in Oracle whenever required Globally or locally (e.g. SGS Re-Organization might require changes in the existing interface etc). Note: FSSC transactional testing activities are coordinated and executed by FSSC
• Promotion of the new functionalities coming as a part of the Concordia framework enhancements or new Oracle release upgrade activities. Note: FSSC transactional activities testing coordinated and executed by FSSC
• HR data maintenance (creation, update and de-activation of the HR records in Oracle
• User access management (requests to Oracle support to create-update-disable Users and Responsibilities) – this is only relevant to the In-Country team. The users from shared service centre are maintained by themselves.
• Various activities related to the integration between local systems: execution systems, or other local systems (e.g. Payroll, suppliers, clients, governmental, tax platforms) including support, improvements, troubleshooting
• Maintenance of the requests related to Approval flow (change in i-Proc, i-Expense, GL approval limits, non-PO related matrix etc)
• OM coordination with business related activities
• Coordinate and train local in-country superusers on new features (for the part managed in-country e.g.: OM, i-Proc, INV …), FSSC train their superusers for the part managed in FSSC. Note that Oracle training is also available on the SGS Campus
•           Business / Systems Analysis
• Continuous growth in knowledge of existing systems
• Full understanding of business usage of existing systems
• Identify gaps in the business process and how systems can potentially bridge these gaps
• Train users on the certain function of the various systems as identified
• Create functional, user and training specifications for IT systems
• Support the various systems (self-developed and off the shelf products)
• Ensure compliance to company policies and procedures
• Access control of all Finance systems
• Communicate and report to stakeholders
• Adhere to all quality and safety requirements of the SGS management system
• Perform any other reasonable tasks as assigned by the direct line manager

 

• • • • •  

• Finance background
• IT qualification (systems, courses)

• • • • •  

•      Have software implementation experience
•      Have user workshop experience
•      Have Financial data take-on experience
•      Have Mentorship experience
•      Have Financial systems training experience
•      Have Financial systems setup experience
•      Have Project Management experience
•      Have Business Analysis experience
•      Have Financial system process flow experience
•      Have people management skills
•      Have ERP systems experience
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• • • • •  

•      Analytical thinking
•      Conceptual thinking
•      Information seeking
•      Initiative
•      Innovation
•      Customer orientation
•      People orientation
•      Achievement orientation
•      Self confidence
•  
•      Excellent Communication skills
•      Computer skills
•      Decision-making skills
•      Driven to get things accomplished
•      Interpersonal skills
•      Learning skills
•      Planning and organizing skills
•      Problem-solving skills
•      Technical  / technology skills
•      People skills