Financial Crime Assurance Manager

About Us at GoCardless

GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking.

GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions.

We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States.

At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help!

And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!

The Role

The Financial Crime Assurance Manager is a key role that reports directly into the Group MLRO and will be responsible for implementing the second line oversight framework. The role will be responsible for monitoring and testing our financial crime risk controls, working with our auditors to ensure that audit reviews go smoothly and will be responsible for driving closure of open issues.

This is a hands-on role that has both a long-term, strategic focus as well as getting the day to day things done.

What excites you:

• Providing oversight and assurance of our financial crime risk controls through sampling, thematic reviews and data analysis, to ensure GC’s financial crime policies and procedures are being applied correctly.

• Manage the annual planning process for our Compliance Monitoring program.

• Regularly testing and monitoring the adequacy of the firm’s systems and controls and providing recommendations that add value to the business.

• Draft reports that outline findings and corresponding action plans to mitigate issues found during reviews.

• Identifying areas where systemic failures could occur and undertake thematic reviews where appropriate.

• Supporting the development, introduction and completion of project and business solutions to help close known financial crime issues.

• Logging and tracking to completion of Audit, Self-identified and other issues;

• Providing financial crime management information to senior management with context and insights based on your expertise in financial crime risk.

• Deliver targeted financial crime training to the Compliance Operations team and Sales team on areas that are identified as requiring improvement;

What excites us:

• Have a really good understanding of financial crime risks and controls;

• Have at least four years experience in an assurance based role (e.g. audit, compliance monitoring) and are comfortable with assessing the design and operating effectiveness of controls;

• Are comfortable providing assurance over projects;

• Are really well organised and have an ability to track issues to closure;

• Build good relationships with senior stakeholders

• Have really good writing skills and are able to write clear and concise assurance reports which are accessible to non-financial crime experts;

• Make amazing presentations that report on the effectiveness of our issue management process;

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

Base salary range: £46,400 - £69,600

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (£46,400 - £58,000) of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

The Good Stuff!

• Wellbeing: Dedicated support and medical cover to keep you healthy.

• Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period.

• Hybrid Working: Our hybrid model offers flexibility, with in-office days determined by your team.

• Equity: All permanently employed GeeCees get equity to share in our success.

• Parental leave: Tailored leave to support your life's great adventure.

• Time Off: Generous holidays, 3 volunteer days, and 4 wellness days annually.

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the payment network of the future, and to achieve our goal, we need a diverse team with a range of perspectives and experiences. As of July 2024, here’s where we stand:

• 45% identify as women

• 23% identify as Black, Asian, Mixed, or Other

• 10% identify as LGBTQIA+

• 9% identify as neurodiverse

• 2% identify as disabled

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report

Sustainability at GoCardless

We’re committed to reducing our environmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition, we’re working towards a climate-positive future. Check out our sustainability action plan here.

Find out more about Life at GoCardless via X, Instagram and LinkedIn.