Financial Analyst - Restaurant Industry

Financial Analyst (Restaurant Operations)

TooJay’s Deli • West Palm Beach, FL

Reports to: CEO (dotted line to CFO)

TooJay’s Restaurant Deli Bakery Restaurant

A multi-unit restaurant chain with a commissary/bakery, catering, and off-premises operations dedicated to delivering exceptional guest experiences and sustainable growth.

Since 1981 TooJay's New York-style Deli has been a fan favorite. With locations across Florida, we are famous for piled-high sandwiches, hearty portions of homemade comfort foods and made-from-scratch soups, salads, and baked goods. We believe our teams are our most valuable assets. We maintain that commitment by hiring friendly, motivated individuals who make positive contributions to a well-run restaurant. Our teams take pride in creating Simply Great Food and Simply Great Experiences for each guest.

Why this role exists

As a Financial Analyst, you will transform complex operational data from POS,

Restaurant365, online ordering, and bakery/commissary systems into actionable insights. Your analysis will drive sales growth, enhance guest satisfaction, and maximize profit margins across all locations.

Key responsibilities

• Develop and publish weekly store-level reports on sales, traffic, mix, pricing, volume, labor, COGS, variances, and action plans with assigned owners and deadlines.

• Maintain a unified set of KPIs aligned with the P&L; ensure data accuracy and consistency.

• Build rolling 6–8-week forecasts by location, daypart, and channel (dine-in, takeout, delivery, catering).

• Lead menu engineering efforts, analyzing product mix and contribution margins; recommend pricing and portion adjustments with quantifiable impact.

• Set and monitor sales-per-labor-hour (SPLH) targets; evaluate staffing deployment, overtime, and schedule effectiveness.

• Analyze food cost performance versus theoretical models; identify drivers such as recipes, yields, waste, and data entry errors; lead corrective actions.

• Collaborate with the commissary/bakery to optimize yields, batch sizes, and labor efficiency.

• Evaluate throughput and operational capacity, including ticket times, table turns, bottlenecks, and expo flow.

• Measure and optimize promotional and LTO lift, ROI, and operational impact.

• Link online marketplace ratings to labor, training, and product quality; oversee resolution tracking.

• Develop dashboards and metrics for catering, tracking delivery performance, remake/credit rates, and upsell opportunities.

• Build catering funnel and repeat dashboards; track on-time delivery, remake/credit %, attach/upsell rates.

• Administer Ecotrak: Oversee system operations and data entry.

• Maintain Preventive Maintenance Calendars: Schedule and track routine maintenance activities.

• Asset & Warranty Tracking: Monitor asset conditions and warranty expiry dates.

• Cost Management: Analyze and recommend CAPEX (capital expenditures) versus OPEX (operational expenditures) for maintenance.

• Cost Reduction Goals: Drive initiatives to lower R&M costs as a percentage of sales and reduce mean time to repair (MTTR).

• Support restaurant remodels with 4-wall cash flow analysis, payback, and IRR projections.

• Establish dashboards, cadences, SOPs, testing protocols, document operational playbooks.

• Assist in creating sales and profit growth plans for individual stores.

Prepare concise, insight-driven reports and presentations for the CEO and executive team, highlighting risks, opportunities, savings trackers, and next steps.

Qualifications

• 3–6+ years in Finance/Accounting, data analysis, Financial Planning & Analysis, ideally in multi-unit restaurants.

• Proven expertise with Restaurant365 (R365): reporting, recipe costing, food cost modeling, and GL reconciliation is a plus.

• Advanced Excel/Google Sheets skills; working SQL experience; familiarity with BI tools.

• Experience with POS systems, online ordering platforms (DoorDash, Uber Eats), scheduling, and HRIS systems.

• Strong financial acumen with knowledge of contribution margins, flow-through, IRR, and payback analysis.

• Exceptional communicator—able to translate data into clear, actionable recommendations for operators and leadership.

• Empathy for operators and understanding of restaurant operational challenges.

Success metrics

• Forecast error (MAPE) within 5–8% by week/location.

• Reduced COGS variance aligned with targeted basis points.

• Achievement of labor percentage and SPLH goals.

• Menu mix quality improved (share of Stars, item contribution margin).

• Strong ROI on promos, catering repeat rate, and new initiatives.

• On-time, full delivery of reports and executive summaries.

Tools and Systems

Restaurant365, POS & online marketplaces, Excel/Google Sheets, SQL, review platforms, scheduling, HRIS.

What we Offer:

• Medical, Dental, Vision

• Paid Time Off

• Training and career growth opportunities

• Discount on all food including catering