Finance Systems Technical Lead (D365 BC) (3866)

About GBG

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

IT Digital Delivery

The Digital Delivery team at GBG is at the heart of transforming how we work, powering the systems, data, and technology that enable our global business to grow, innovate, and serve our customers better. We’re a collaborative, product-centric team of technologists, specialists, and problem-solvers who thrive on unlocking value through modern platforms like Salesforce, Dynamics, Power BI, and automation tools. With a culture grounded in agility, transparency, and continuous improvement, we work closely with our business partners to deliver impactful solutions that make a real difference.

Finance Systems Technical Lead

We’re seeking a Finance Systems Technical Lead to play a pivotal role in the ongoing development, optimisation, and governance of our global Microsoft Dynamics 365 Business Central platform, along with other finance systems such as Medius, Concur and Workday Adaptive. Already implemented across multiple regions, Business Central forms the backbone of our financial operations — and this role ensures we continue to evolve it effectively in line with business needs, industry standards, and best practice.

You’ll be embedded within the internal Digital Delivery function as part of the Business Systems Centre of Excellence, working across finance, IT, and project delivery. This role combines hands-on D365 BC configuration and development with business process analysis and user engagement, ensuring that our financial systems evolve in line with operational needs, enterprise strategy and regional compliance requirements.

What you will do

• Act as the subject matter expert for D365 Business Central delivering configuration, workflow automation, and enhancement of modules including GL, AP, AR, and reporting.
• Collaborate with finance teams to translate business needs into technical solutions that streamline processes and ensure compliance.
• Plan and manage system upgrades, testing cycles, and change delivery with minimal disruption.
• Deliver training, documentation, and ongoing support to internal users and superusers.
• Work with integration specialists to ensure robust, well-documented integration between BC and enterprise platforms (e.g. Salesforce, Medius, HR systems).
• Contribute to data architecture and master data management principles to ensure quality and ownership across entities.
• Support planning and reconciliation of financial data flows between systems
• Shape and deliver system improvements in line with the Business Systems roadmap and wider digital transformation initiatives.
• Support business system change cycles, and the onboarding of new entities or finance structures
• Provide hands-on support in project cycles, from requirements gathering through to build, deployment and post-live support.
• Collaborate with developers and product owners to test and deploy enhancements effectively

Skills we are looking for

Essential Skills & Experience

• Deep hands-on experience with D365 Business Central, particularly in finance module configuration and support.
• Strong working knowledge of core finance processes and internal controls.
• Proven ability to translate operational finance needs into scalable, systemised solutions.
• Comfortable working independently across business and technical stakeholders.
• Practical experience with system upgrades, user support, and process change.

Desirable Skills

• Relevant Microsoft certifications
• Formal accounting qualification (ACCA, CIMA, ACA or equivalent) or significant experience working closely with Finance.
• Familiarity with the Microsoft Power Platform and Middleware tools (such as Mulesoft, Boomi).
• Experience supporting financial process automation, SaaS revenue recognition, or subscription billing models.
• Exposure to agile delivery methods and enterprise roadmap planning.

What Success Looks Like

• Finance teams equipped with scalable, reliable tools to streamline accounting operations.
• An optimised, scalable and future-proofed Business Central implementation suitable for a global business.
• Increased automation, reduced manual intervention, and improved reporting accuracy.
• A stable, well-integrated D365 ecosystem that supports enterprise data flows and decision-making.
• Internal capabilities uplifted through documentation, enablement, and best practice sharing.

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Unleash your potential and be part of our mission to power safe and rewarding digital lives.