Finance Systems Commercial Delivery Lead

Harbor is seeking a Finance Systems Commercial Delivery Lead to join our growing team. The Finance Systems Commercial Delivery Lead is responsible for leading and managing the delivery-side sales activities for the Finance Systems service line. This role works in close partnership with the Go-To-Market team, service line subject matter experts, and Marketing to advance brand awareness and promote service offerings within the legal industry. The individual will own the creation of pitch materials, statements of work (SOWs), and budget buildups, ensuring alignment with organizational standards. Additionally, the role will collaborate with business line leaders to identify, evaluate, and bring strategically aligned opportunities to market.

This is a fully remote position that can be worked from anywhere in the USA or Canada.

Job Duties and Responsibilities:

• Sales Delivery Ownership:

• Manage delivery-side sales for the Finance Systems service line in collaboration with the Go-To-Market team and Finance Systems experts

• Proposal Development:

• Draft and review Statements of Work (SOWs) and budget buildups, ensuring adherence to organizational guidelines and protocols

• Create and enhance pitch materials, scoping documentation, and standardized templates for SOW offerings

• Opportunity Management:

• Maintain accurate records of activities and opportunities in Salesforce

• Scope service delivery requirements, engaging relevant team members as needed

• Pricing and Process Improvement:

• Assess pricing accuracy and recommend improvements to scoping and pricing processes

• Brand and Market Engagement:

• Act as a visible champion for the service line through client engagement, industry forums, events, and marketing campaigns (e.g., thought leadership, social media, webinars)

• Sales Enablement:

• Educate Go-To-Market and delivery teams on solution updates, roadmaps, and new offerings

• Participate actively in the sales forecasting process

• Sales-to-Delivery Transition:

• Manage and conduct handover meetings to ensure seamless transition from sales to delivery

Qualifications:

Required:

• Bachelor’s degree in Business, Finance, Information Systems, or related field

• 5+ years of experience in professional services, consulting, or solution delivery within the legal or financial systems domain

• Proven experience in drafting SOWs, building budgets, and managing sales-to-delivery processes

• Strong understanding of finance systems and operations in law firms

• Excellent communication and presentation skills, with ability to engage clients and internal stakeholders effectively

• Proficiency in Salesforce or similar CRM tools

Preferred:

• Experience in marketing collaboration and thought leadership initiatives

• Familiarity with pricing strategies and process optimization

• Advanced knowledge of legal industry trends and finance technology solutions

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.