Finance & Operations Manager - #34924

This is a great opportunity to join the market's leading interview preparation platform.

Company Profile

Our client is the world’s #1 case interview preparation platform. They help aspiring consultants land offers and succeed at top management consulting firms through online courses, practice tools, coaching, and live training events. Each year, they support 80,000+ candidates worldwide. Our client's platform is licensed by two of the top three consulting firms, thirteen of the top twenty MBA programmes, and over 120 leading universities, including Stanford, MIT, Oxford, Cambridge, INSEAD, and Tsinghua. We also deliver more than 150 live interview training events annually.

Our client was founded in 2018 by a former Engagement Manager at McKinsey (Boston). They have a fully remote team of 10 is distributed across Europe and Asia.

Our client is looking for someone dependable, detail-oriented, and comfortable operating independently.

Duties and Responsibilities:

Invoicing, Billing, Tax Compliance & Payroll

• Own invoicing and billing for subscriptions, coaching services, and live events
• Manage accounts receivable, including invoice issuance, payment tracking, follow-ups, and dispute support
• Manage accounts payable, including bill review and payment preparation
• Review and submit VAT returns and coordinate VAT payments
• Review payroll and prepare salary payments
• Reconcile invoices, payments, VAT, and payroll with accounting records
• Act as the main point of contact with external accountants and payroll providers

Client Onboarding

• Coordinate contracts and signatures
• Manage procurement and compliance processes, including IT procurement portals
• Subscription renewals
• Prepare renewal communications based on agreed pricing
• Issue renewal invoices
• Coordinate renewal-related legal documentation, contract tracking, and record keeping

Coaching Onboarding & Payments

• Support onboarding of new coaches, including collecting and setting up payment details
• Coordinate coach contract signatures and maintain contract records
• Manage coach payout operations, ensuring accurate and timely payments

Operational Ownership & Improvement

• Own and continuously improve billing, payment, onboarding, and contract management processes
• Document and maintain operational procedures and internal control
• Identify operational risks or inefficiencies and proactively implement solutions

Records, Compliance & Stakeholder Coordination

• Maintain accurate and up-to-date financial, contractual, and compliance records
• Act as a key operational point of contact for clients, coaches, and internal stakeholders on billing, payments, and contracts
• Proactively escalate issues, risks, or delays to leadership with clear recommendations
• Team Travel Coordination - Coordinate team travel logistics, including bookings, schedules, and related administration
• Depending on your interests and availability, you may also contribute to additional operational initiatives over time.