Finance Operations Associate (40-50%)

We're all about helping brands turn ideas into impact.

Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers — including teams at Uber, Microsoft, Volkswagen, and Telefónica — to build engaging brands.

With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we’re on the lookout for new team members to share our vision. If you’re ready for a brand-new adventure, keep reading!

Your team
We’re the team responsible for everything finance related; we plan, organise, audit, account, and control all finances - and you will too. Our sub teams, accounting, billing, and controlling, might be small, but we have a large impact on Frontify - we handle the money after all. We are a smart and driven bunch, and we come together in a collaborative manner to always ensure Frontify is ready for its next steps.

Your Mission
As a Finance Operations Associate, you’ll play an important role in shaping the way we manage customer-related financial processes at Frontify. You’ll support the full customer lifecycle—from invoicing and renewals to data integrity and system improvements. This means collaborating closely with Sales, Customer Success, Partnerships, and Business Operations to keep workflows aligned and effective. Alongside your day-to-day work, you’ll contribute to projects that drive operational excellence and improve the efficiency of our quote-to-cash ecosystem. This role is a great match for someone who’s eager to learn, curious about operations, and excited to grow within a fast-paced, collaborative environment.

This is a part-time position (40–50%) on a fixed-term contract for 12 months.

Your responsibilities:
• Together with the team, you’ll own key revenue operations such as invoicing, customer renewals, and dunning. Ensuring accuracy, timeliness, and a smooth customer experience.
• Support customers with operational requests related to purchase orders, supplier portals, and payment methods.
• Help execute day-to-day operations and maintain data consistency across internal tools and systems.
• Collaborate with Customer Success, Sales, and Partner teams to resolve pricing, quoting, and customer record questions, ensuring smooth handoffs and alignment.
• Support initiatives that improve data quality, streamline workflows, and enhance the experience for both customers and internal teams.
• Assist with recurring routines like quarter-end reviews and data validations.
• Contribute to projects that focus on scaling operations, optimizing systems, and improving the quote-to-cash process.

Your story:
• You’re comfortable working in a hybrid format, with the ability to come to our St. Gallen office once per week.
• You have 0–1+ years of experience in Finance, Economics, or a related field — through studies, internships, or early work experience.
• You're excited to grow within a young supportive team and contribute to a fast-scaling SaaS environment.
• You’re organized, detail-oriented, and comfortable managing a mix of tasks and responsibilities.
• You’re a clear and thoughtful communicator, driven by curiosity and a desire to understand how systems and processes can be improved.
• You are tech savvy, and have a decent understanding of CRM tools (i.e. Salesforce), and are comfortable using Excel or Google Sheets. Billing related tools such as Zuora are a plus.
• You are able to work 40-50%, and are happy to accommodate a flexible schedule.
• You speak English fluently. German is a plus.

We understand that every candidate’s experience is different. If you’re interested in this role but don’t tick all the boxes, we still encourage you to apply.

Why join us?
- Thrive with the tools and support to shape your future at Frontify.
- Be part of a product that connects brands and people with a human touch.
- Enjoy flexibility, opportunities to grow, and exposure to innovative technologies and ideas.
- Join a vibrant, social team—whether you love animals, yoga, or travel, we’ve got the Slack channels for you!

What we offer
- A minimum of 25 days annual leave per year
- Paid educational and wellbeing days off
- Stocked kitchen
- Localized benefits
- Invite to our summer company meet-up

Important to us
Frontify is a place where authenticity and inclusion thrive, empowering every voice to help shape our future.

We’re committed to an inclusive hiring experience. If you need any support or adjustments during the recruitment process, please contact [email protected] or let your Talent Partner know when scheduling. Any information shared will be treated confidentially.

Next steps
If there’s a fit, you’ll meet our Talent Partner to discuss your experience and explore whether Frontify is the right place for you.

This description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We’re looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what’s next.

We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We’ll share all relevant details during the interview process.

We use artificial intelligence (AI) tools to record and transcribe interviews and to help our team review candidate profiles. These tools do not replace human judgment, and all final hiring decisions are made by people. Please see our Privacy Notice for more information. (https://www.frontify.com/en/legal/privacy-notice)