Finance Business Partner

Fairness feels good

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.

At AFCA, we help build trust and fairness in the financial services sector and we’re looking for a Finance Business Partner who’s passionate about using data-driven insight to influence real organisational change.

This is not your traditional reporting role. You’ll partner closely with senior leaders, challenge assumptions, shape performance outcomes, and drive efficiencies across the organisation. Your work will directly support AFCA’s ability to deliver better services for the community. Specifically, the role will include:

Planning & Performance

• Lead budgeting and forecasting for your designated portfolio
• Streamline planning processes and ensure high‑quality budget submissions.
• Deliver clear monthly reporting with insightful analysis on trends, risks and cost drivers.
• Present financial insights to senior leaders and support performance improvement initiatives.

Stakeholder Partnership

• Build strong relationships with senior leaders, embedding financial thinking into decision‑making.
• Influence, challenge and coach stakeholders to drive commercial outcomes.

Process, Governance & Improvement

• Strengthen financial governance frameworks, policies and practices.
• Identify and drive process improvements across finance and the wider business.
• Support the business in risk identification and mitigation.

Business Cases & Modelling

• Deliver scenario modelling and financial inputs for business cases.
• Review opex, capex and benefits realisation, partnering with project teams during implementation.

Month End assistance and other ad hoc

• Assist in month end closing process, including accruals and reallocation
• Any other ad hoc duties as per directed by line manager

Please note this role is initially a 12-month maternity leave cover role.

You’re a proactive, commercially minded finance professional who enjoys partnering with leaders to solve problems, uncover insights and shape strategy. You don’t just report numbers, you translate them into meaningful stories and business actions. You thrive in a collaborative environment, build strong relationships easily and love contributing to continuous improvement across people, processes and systems.

Essential 

• CPA/CA qualification with 5+ years’ accounting or finance experience.
• Proven ability to drive business performance and manage end-to-end P&L outcomes.
• Ability to influence, coach and lead change across financial initiatives and projects.
• Strong commercial acumen and advanced analytical capability.
• Ability to simplify complex financial information for non-financial stakeholders.
• Advanced Excel skills and strong attention to detail.
• Excellent communication skills, written, verbal and interpersonal.
• Confident working both autonomously and within a collaborative team.
• Comfortable challenging and engaging with stakeholders at all organisational levels.

Desirable

• Experience within the financial services sector or dispute resolution environment.
• Track record delivering finance transformation initiatives in dynamic, fast-paced organisations.

• BOSS Best Places to Work 2024 –credited for its culture, engagement and flexible working arrangements.
• Most Inclusive Workplace 2024 – Australian HR Institute (AHRI) Awards.
• Employer of Choice Public Sector and NFP – Australian HR Awards 2023
• Silver AWEI Accreditation 2025 – Recognised for LGBTQ+ workplace inclusion.
• Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity.
• Hybrid working – Flexible arrangements with state-of-the-art offices designed for collaboration and wellbeing.
• Inclusive leave options – Flexible public holidays, 20 weeks paid parental leave, gender affirmation leave, women’s health leave, and paid time off over Christmas.
• Financial benefits – Not-for-profit salary packaging to boost take-home pay.
• Locations – A team of over 1,200 dedicated professionals based in modern Melbourne and Sydney CBD offices.

To apply

If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply even if you don’t meet every single criterion.

We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at [email protected].

AFCA is a 2025 Circle Back Initiative Employer - we are committed to responding to every applicant.