Finance and Accounting Specialist (SaaS/US Clients) | June 2026 Start
Confidential
Posted: May 12, 2026
Interested in this position?
Create a free account to apply with AI-powered matching
Quick Summary
A Finance and Accounting Specialist, located in Bengaluru, Karnātaka, India, assists merchants with financial discrepancies between their Shopify payouts, COGS, and multi-currency balances. The role requires strong analytical skills, attention to detail, and proficiency in ERP systems like Fulfil. The ideal candidate is a detail-oriented individual with experience in financial analysis and problem-solving.
Required Skills
Job Description
About the Role
You're the person merchants call when their numbers don't add up. When a Shopify payout doesn't reconcile with the P&L, when COGS looks off, when a multi-currency gap shows up, you dig in, find the root cause, and walk the merchant through it. These are high-growth eCommerce brands selling across Shopify, Amazon, Walmart, and TikTok Shop. They use Fulfil as their ERP, and you're their first point of contact when something doesn't tie out.
You'll work with merchants ranging from D2C founders doing their own books to finance teams at 9-figure brands, both of whom need you to be sharp, clear, and confident on the call. Internally, you'll partner with our Engineering, Implementation, and Success teams in Bangalore.
If you thrive on variety, own problems end-to-end, and can explain a multi-currency FX discrepancy to a non-accountant in under two minutes, keep reading.
About Fulfil
Fulfil is an ERP built for high-growth eCommerce brands. Our merchants run complex, multi-channel operations across Shopify, Amazon, Walmart, TikTok Shop, and beyond relying on Fulfil to keep their financials accurate, reconciled, and audit-ready.
What You'll Actually Do
Day-to-day, you will:
• Own merchant accounting issues end-to-end: troubleshoot reconciliation discrepancies between Fulfil and sales channels like Shopify and Amazon, and walk merchants through exactly what went wrong and why
• Guide merchants on eCommerce accounting fundamentals: support merchants with COGS tracking, inventory valuation, revenue recognition, and multi-channel transaction reconciliation within Fulfil
• Implementation support: partner with the Implementation team on new merchant onboarding and advising on accounting workflow design, chart of accounts setup, and core financial configuration to ensure merchants go live on solid footing
• Communicate clearly to diverse audiences: explain financial concepts to both technically savvy controllers and accountant-averse founders
• Support merchants through audits: help them pull the right documentation and reconciliations from Fulfil
• Advise on compliance and currency exposure: help merchants navigate sales tax across geographies (multiple US states, Canadian provinces, UK and others) and multi-currency accounting considerations
• Lead product adoption: identify where merchants are underutilizing Fulfil’s financial features, run targeted training session and consult on process improvements to drive longer-term value
• Collaborate cross-functionally: surface recurring merchant pain points to Implementation, Support, and Engineering teams to shape product enhancements
• Leverage AI to move faster: use tools like Claude to clarify accounting treatments, compress context, or draft merchant updates
A realistic day might look like:
• Helping come up with a cutover plan for a merchant migrating from their current accounting software to Fulfil
• Helping a user troubleshoot and reconcile discrepancies within their ledger balances
• Conducting a training session with users, consulting and providing best practices
• Working closely with our product team by iterating on customer feedback