Field Services Administrator

Moving Retail Forward | Moving Communities Forward | Moving People Forward

The Company

As an Industry Leader, Tradereach provides our clients with an integrated retail POS display management solution. Services include: freight, warehousing, installation, tracking and maintenance.

Built on the back of the principles of service excellence, operational efficiency and the latest technology, Tradereach has a national footprint which is unrivalled in the industry.

About the role

The Central Administrative Coordinator is responsible for coordinating and organizing all administrative activities for Field Services.  The main purpose is to ensure the efficient and effective functioning of Field Service operations and processes for a central vantage point.

Role and Responsibilities

Centralized control of agents and / or electrician functions

Responsible for communication with agents (nationally).

Responsible for communication with electricians (nationally).

National electrician job card planning and publishing.

Field Service team accommodation bookings.

Arrange all Field Service teams SNT’s for the coming week

Administration duties to support the Central Hub

Attributes

A demonstrated commitment to high professional ethical standards.

Excels at operating in a fast pace, dynamic environment.

Excellent people manager, open to direction and a collaborative work style and commitment to getting the job done.

Strong communication skills (oral and written) across all levels – from Colleagues, to sales teams and store managers.

Thinks out of the box to resolve problems.

Self-motivated and has the ability to motivate others.

Calm and Professional with the ability to work under pressure.

Respond positively to feedback received from both above and below – both negative and positive.

Above average administrative skills.

Requirements

Relevant tertiary qualification

3 - 5 years relevant experience in a similar role

Preferred

Manufacturing or Retail industry experience