Field Service Technician - Macon, GA

Carotek, a SunSource company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia. Carotek represents over 85 manufacturers as their process equipment distributor, representative, and repair center for pumps, blowers, heat exchangers, valves, instrumentation, IIoT, steam, hydronics and municipal products. www.carotek.com

Looking for a position where you are responsible for commissioning, calibrating, troubleshooting and repairing a variety industrial process equipment at our customer’s industrial, commercial, pharmaceutical and municipal sites? We’re looking for an energetic, self-driven, customer service focused individual to join our established field service team. You will serve the Macon, GA and surrounding area. After training, you will travel directly from your home to the customer in our company supplied truck.

Traveling to the customer site, you will be responsible for:

Commissioning, calibrating, troubleshooting and repairing a variety of flow meters, pressure transmitters, level transmitters, temperature transmitters, chart recorders, controllers and valves to meet customer’s requirements.

Visually inspecting, testing and recommending changes to ensure required installation meets manufactures’ standards for operation.

Observing processes, applying and developing tests and procedures to detect proper or malfunctioning operation of equipment, preparing reports and discussing findings with customer or sales representative, making changes or adjustments to improve operation or offering a course of action to resolve problems.

Dismantling defective instrumentation and equipment and replacing with new or repaired parts per the manufactures’ procedures.

Assembling, repairing and/or replacing related instrumentation and associated equipment.

Directing installers on the proper placement of equipment according to drawings and equipment manufactures’ recommendation.

Advising customer of proper installation requirements.

Conferring with other Field Service Technicians, manufactures representatives and customers to diagnose instrumentation and equipment malfunctions and provide technical solutions to resolve complex instrumentation and equipment requirements.

Training customer's representative(s) on the proper use, troubleshooting and maintenance of instrumentation and equipment and prepare related materials for spare parts.

Competencies

Technical Capacity. Problem Solving/Analysis. Customer/Client Focus. Initiative.

Requirements

Associates degree in a technical field (preferably Instrumentation, Mechatronics, or Electronics Engineering Technology) or four plus years’ related experience and/or training; or equivalent combination of education and experience. Proficient with programmable logic controls, input/output, pneumatics, hydraulics, sensors, AC/DC, instrumentation, etc. Working knowledge of Word, Excel, networking, database management and Microsoft Windows components.

ISO 17025 Certification preferred but not required.

Working knowledge of Word, Excel, networking, database management and Microsoft Windows components.

Ability to work with mathematical concepts and apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to convert standard measurement to metric, calculate measurements of gas, temperature, balance air or water flow, etc.

Work Environment and Physical Demands

Will be regularly exposed to wet and/or humid conditions, moving mechanical parts, and risk of electrical shock; frequently exposed to high, precarious places; fumes or airborne particles; outside weather conditions; and extreme heat, cold and vibration. The noise level may be very loud.

Regular use of hands to handle or manipulate parts, hand tools, impact wrenches, multimeter, voltmeter, etc. and to operate office equipment; may regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.

This is a full-time position and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. This position regularly requires overtime hours and weekend work as job duties demand. Must be available for assignment on short notice. Travel is up to 75% of the time and primarily local during the business day, although occasional travel is expected, which may require overnight stays and weekends. This position will primarily serve the Macon region but will also involve travel to other states (SC, VA, TN, or GA) on occasion. Ability to transport self to various facility sites as required. Company vehicle and tools provided. Must possess a valid state driver’s license and acceptable driving record.

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí).
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