Field Service Engineer, NSW

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

The Role: 

Are you a skilled and experienced Field Service Engineer seeking a rewarding role in the medical industry? Look no further! We are seeking an individual with a strong work ethic to join our team as a Field Service Engineer in Sydney, New South Wales. In this role, you will play a crucial role in delivering outstanding service to our esteemed customers, including performing preventative maintenance, repairs, warranty work, field modifications, installations, commissioning, bench repair, and telephone technical support. Your commitment and technical expertise will greatly contribute to maintaining the high standards of service we provide within the medical industry.

Please note that this a field-based role and may require you to be available to work after hours on a regular basis, and domestic travel may be required from time to time.

Responsibilities:

• Perform necessary repairs and preventive maintenance on designated equipment in a professional and customer-focused manner

• Ensure all repairs are attended to satisfactorily within the required timeframe

• Provide technical assistance, including PC and/or systems-based products, via telephone or at customer sites

• Prepare quotations for equipment repair and evaluation for warranty repair

• Assess and report on product performance, faults, and make recommendations for improvement

• Ensure compliance with company policies, safety standards, and good housekeeping practices

• Perform test equipment calibration and maintain all required documentation

• Clean and functionally check all demo products before sending them to customer sites for evaluation

• Ensure workshop tools and test equipment are in good order and within calibration.

Key Requirements:

• Tertiary degree in Electronics / Biomedical Engineering /Electronics or related fields (Recent Graduates encouraged to apply)

• Hold NSW REL (restricted electrical licence) or eligible to get one

• Solid technical experience in an electro-mechanical and/or electrical field

• Previous experience in the healthcare industry would be ideal, but not necessary

• Understanding of servicing to Australia Standard AS3551

• Valid and unrestricted Driver's license with access to a vehicle

• Exceptional communication and relationship-building skills

• Ability to work independently and as part of a team

• Excellent problem-solving and decision-making abilities

• This role will be subject to Working with Children checks and background checks.

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Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.