Field Service Engineer (FSE)

Job Title: Field Service Engineer (FSE)
Location: Based in Texas | Travel Required (75%+)
Department: Field Operations
Employment Type: Full-Time, Direct Hire

Role Summary

We are hiring a skilled Electrical Field Service Engineer to support the deployment and ongoing service of critical power distribution systems within data center environments.

This position is well-suited for a hands-on professional who enjoys troubleshooting complex electrical systems, working in the field, and delivering high-quality service directly to customers. You will play a key role in ensuring system reliability while acting as a trusted technical resource onsite.

Primary Responsibilities:
System Installation & Startup

• Perform installation and assist with startup of power distribution equipment in data centers

• Participate in commissioning activities, including system validation and functional testing

• Configure, test, and troubleshoot HMIs and control systems

• Ensure all work meets applicable electrical codes and safety standards

Diagnostics & Field Repairs

• Troubleshoot and resolve issues related to 3-phase electrical systems, transformers, switchgear, and high-voltage equipment

• Analyze electrical schematics, wiring diagrams, and one-line drawings

• Conduct structured root-cause analysis in active, mission-critical environments

Client Interaction & Collaboration

• Act as the primary technical representative at customer sites

• Coordinate with engineering and internal support teams to resolve technical challenges

• Provide basic operational training to end users and maintenance staff

• Deliver clear updates and service summaries both verbally and in writing

Reporting & Process Improvement

• Complete detailed service documentation and reports

• Identify patterns in equipment issues and recommend improvements

• Track service activities, parts usage, and labor in internal systems

• Contribute to development of service procedures and training resources

Required Qualifications:
• 3–7+ years of experience in field service, electrical maintenance, or a related role

• Strong troubleshooting ability across electrical and mechanical systems

• Familiarity with 24V, 120V, and 480V systems, including breakers, fuses, and transformers

• Basic understanding of PLC diagnostics

• Ability to read and interpret electrical and mechanical drawings

• Willingness to travel extensively (75%+), including occasional short-notice assignments

• Valid driver’s license and ability to pass background and drug screening

• Strong organizational and documentation skills

Preferred Experience:
• Background working with data center electrical infrastructure

• Experience with UPS systems, PDUs, switchgear, or similar equipment

• Involvement in equipment commissioning or startup

• OSHA certification or formal safety training

What We’re Looking For:
• A self-directed and reliable problem-solver

• Comfortable working independently in field environments

• Professional and confident in customer-facing situations

• Detail-oriented with a strong sense of ownership

• Focused on quality, safety, and continuous improvement

Benefits Package:
• 401(k) retirement plan

• Medical, dental, and vision insurance

• Life insurance coverage

• Paid time off