Field Operations Specialist

Confidential

Boston, Massachusetts permanent

Posted: January 30, 2026

Job Description

We are currently searching for an outstanding individual to join our Express Small Package team in Downtown Boston.

Mercury Business Services is a growing logistics company with offices in Boston, NYC, Columbus and Chicago. We are driven by our core values of Customers First, Extreme Ownership, Relentless Improvement, Band-aids and Stiches and Humility. Mercury specializes in time and temperature sensitive shipping for healthcare & life sciences, technology, and professional services companies.

For over 40 years Mercury has been providing clients with responsiveness, value, guidance, and a comprehensive solution for their time and temperature-sensitive shipping needs. When working with Mercury, clients get personal attention, rather than a 1-800 number, and personalized guidance for their complicated shipments.

The right person for this job needs to enjoy working from as 10:30 AM to 6:30 PM shift. This role will assist in all activities of our Squads and Express Packages team in Boston.

Daily Responsibilities:

Sort, prepare labels, and ship packages every night.

Solve various client issues on a nightly basis.

Serve as back-up walking courier.

Perform data entry.

Opening/Closing the office/facility

Assisting with customer support tickets

Process Asset Returns

Process AM Field Ops Export/NFO/Import Documents

Preferred Experience:

1-3 years previous experience

Military experience is a plus

Exceptional verbal and written communication skills

Strong analytical and problem-solving skills

Keen attention to detail

Valid Massachusetts Driver’s License

Additional Preferred Skills:

Enjoy working in a fast-paced environment.

Be engaged, proactive, and highly motivated.

Positive attitude

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.