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Field Operations Intern (Open to all college students in the Lufkin, TX area)

PilotCompany

Lufkin, TX, United States permanent

Posted: September 5, 2025

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Quick Summary

Pilot Company is seeking a Field Operations Intern to join our team in Lufkin, TX, where you will assist with field operations, logistics, and customer service.

Job Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Open to all college students in the Lufkin, TX area

Are you a student ready to gain hands-on experience in retail management, sales, and store operations? Pilot Company’s Operations Summer Internship Program is a paid, 10-week, full-time program designed to give you a comprehensive learning experience in one of our Travel Centers. This is an interactive and challenging opportunity for students who are ready to grow both personally and professionally.

What You'll Do

You'll partner with a Travel Center General Manager (TCGM) and other leaders to learn the fundamentals of our operations and deliver exceptional guest experiences. Your responsibilities will include:

• Retail Operations: Learn the basics of retail sales, guest satisfaction, and financial metrics.
• Team Management: Learn to manage shifts and understand team member roles and responsibilities.
• Safety and Standards: Help maintain company standards for physical and food safety, cleanliness, and in-stock conditions.
• Guest Experience: Embrace our “smile, greet, and thank” culture and learn how to manage guest surveys.
• Administrative Tasks: Assist with cash handling, weekly scheduling, and completing daily reports.
• Sales: Use suggestive selling methods to promote and sell products to guests.

• Education: Currently enrolled as a student in a college or university. Preference is given to rising juniors or seniors actively pursuing a degree related to business, retail, or a similar field.
• Skills: You should have strong leadership and teamwork skills, excellent communication, and the ability to solve problems and manage multiple priorities.
• Qualities: We're looking for someone who is a self-starter with a high work ethic, is flexible and adaptable, and demonstrates initiative.
• Physical Requirements: You must be able to lift up to 30 pounds, stand and walk for a full shift, and be comfortable with stooping, bending, twisting, and reaching. You'll also work in various indoor and outdoor conditions.
• Travel: Travel up to 40% is required.
• Candidates open to relocation upon graduation are preferred but not required

This internship is a paid, full-time program running from June 1 - August 6, 2026. If you're ready to take on a challenging and rewarding internship with a leading company, please submit your application. We look forward to hearing from you!

• Fuel Discount
• Nation-wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay

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