Field Operations & Deployment Manager

ABOUT SAND
Sand Technologies is a fast-growing enterprise AI company that solves real-world problems for large blue-chip companies and governments worldwide.

We’re pioneers of meaningful AI: our solutions go far beyond chatbots. We are using data and AI to solve the world’s biggest issues in telecommunications, sustainable water management, energy, healthcare, climate change, smart cities, and other areas that have a real impact on the world. For example, our AI systems help to manage the water supply for the entire city of London. We created the AI algorithms that enabled the 7th largest telecommunications company in the world to plan its network in 300 cities in record time. And we built a digital healthcare system that enables 30m people in a country to get world-class healthcare despite a shortage of doctors.

We’ve grown our revenues by over 500% in the last 12 months while winning prestigious scientific and industry awards for our cutting-edge technology. We’re underpinned by over 300 engineers and scientists working across Africa, Europe, the UK and the US.

ABOUT RHOS

The Rural Health Operating System (RHOS) is a Sand Technologies project that is reimagining rural healthcare delivery across Africa. RHOS seamlessly integrates technology, people, and processes to gather high-quality data from rural health posts, empowering healthcare leaders with real-time data for informed decision-making. This data is managed at our Health Intelligence Center, known as the Blueroom, which is also where the RHOS team provides tech and operational support to health posts to facilitate their delivery of high quality cost-effective care to rural populations.

ABOUT THE ROLE

The Rural Health Operating System (RHOS) is a Sand Technologies project that is reimagining rural healthcare delivery across Africa. RHOS seamlessly integrates technology, people, and processes to gather high-quality data from rural health posts, empowering healthcare leaders with real-time data for informed decision-making. This data is managed at our Health Intelligence Center, known as the Blueroom, which is also where the RHOS team provides tech and operational support to health posts to facilitate their delivery of high quality cost-effective care to rural populations.

We are revolutionizing rural healthcare with cutting-edge technology and innovative solutions that leverage tech and operational optimization to support the health workforce. Our mission is to maximize the capacity of healthcare workers to deliver high quality, sustainable, accessible primary healthcare across Africa, ensuring equitable access to quality healthcare for all.

As a Field Operations & Deployment Manager, you will ensure that all sites are fully prepared for RHOS deployment — from power and internet readiness to trained health workers and operational systems. This role is logistics-heavy and action-oriented, requiring someone who thrives in fieldwork and can navigate local systems and relationships effectively.

RESPONSIBILITIES

• Own & coordinate end-to-end tech and hardware deployments to health posts and Health Intelligence Centers.

• Ensure deployment readiness, including: power, internet, devices, and trained users.

• Maintain deployment logs, track timelines, and report on progress.

• Build and maintain relationships with federal and local health bureau officials, vendors, and service providers to ensure smooth operations.

• Provide basic troubleshooting and coordinate with integrators and support teams post-deployment.

REQUIREMENTS

• 4+ years of experience in field logistics, operations, or deployments.

• Proven experience coordinating field operations or logistics for health or development programs, including engagement with federal and regional health authorities

• Basic tech troubleshooting and configuration knowledge.

• Strong organizational skills and resilience under pressure.

• Field readiness - able to travel frequently, often to rural areas.

• Fluency in English, Amharic, and Oromiffa, with the ability to communicate effectively across diverse linguistic and cultural contexts. Knowledge of additional local languages is an asset.

• Must be based in Ethiopia.

Due to the considerable amount of virtual work and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed in working in small teams physically but in larger efforts virtually. Self-drive to communicate constantly using web collaboration and video conferencing is essential.