Field Marketing Coordinator

Decagon

San Francisco, CA, United States permanent

Posted: January 16, 2026

Job Description

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.

Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values—customers are everything, relentless momentum, winner’s mindset, and stronger together—shape how we work and grow as a team.

About the Role

Decagon is looking for a highly organized Field Marketing Coordinator to support our on-the-ground marketing efforts and help fuel pipeline for the Sales and SDR teams. You’ll play a key role in researching, planning, and executing events; managing swag and gifting; and ensuring seamless alignment with our sales team before, during, and after each activation.

In this role, you will

• Event support: Assist with coordination and flawless execution of field events, conferences, and activations - including logistics, vendor communication, shipping, and onsite needs.

• Event research: Identify and evaluate high-impact events and sponsorship opportunities aligned with Decagon’s ICP and regional priorities.

• SDR partnership: Work closely with the SDR team to align on event targets, pre-event outreach, lead routing, and post-event follow-up and campaigns.

• Swag & gifting: Manage sourcing, inventory, and shipments of swag, branded materials, and gifts for prospects, customers, and partners.

• Reporting: Support event performance tracking, lead quality review, and insights to continuously improve field programs.

Your background looks something like this

• 1–3 years experience in marketing, events, or operations (internships welcome).

• Strong organizational skills and ability to juggle multiple deadlines.

• Excellent communication and cross-functional collaboration skills.

• Detail-oriented, proactive, and excited to support a fast-moving sales-driven team.

• Experience with HubSpot and Salesforce a plus

Benefits

• Medical, dental, and vision benefits

• Take what you need vacation policy

• Daily lunches, dinners and snacks in the office to keep you at your best

Compensation

$95,000 - $120,000 + Equity

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