Field Manager - Special Projects

Field Manager

At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million, (EBITDA £45m), with over 4,000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully.

Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators. 

In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and compliance and, keeping our promises at all times is our absolute mantra.

We operate 24/7 and as such you are required to work flexible hours, weekends and participate in an on-call rota. Full training / PPE / use of company equipment will be provided to ensure that all our employees have the right tools, competency, and confidence to undertake the work to Lanes’ high standard of operation regardless of background or previous experience.

Position: Field Manager, Special Projects Division

Location: Customer Solution Centre, Slough, Special Projects Division Region (Slough, Berkshire); travel will be required around our network covering Greater London, Berkshire, Oxfordshire, Wiltshire, Hertfordshire and areas of Kent and Essex

Job Type: permanent, full-time

Hours: Monday to Friday, 40 hours, plus on call rota - start times to be discussed 

Salary: £36,000 - £41,000 per annum, depending upon experience

Benefits: 21 days holiday (plus bank holidays); health cash plan; onsite parking; auto enrolment pension scheme; personal learning; friendly working environment.

STRICTLY NO AGENCIES PLEASE

About the Role:

Reporting to the Operations Manager for the Special Projects Division, you will need to be able to lead a team of multi-skilled waste network service engineers in the delivery of both a reactive and planned 24/7 operational response in a dynamic environment. The key to success in this role is having a proactive, purposeful yet personable approach in performance and line management.

You will be part of a team of Field Managers responsible for all aspects of Health & Safety, performance delivery, people management, vehicle utilisation and ensure adherence to budgetary limits for equipment and consumables.

Carry out site inspections

Coordinate field engineers

Manage fleet issues

Evaluate employee performance

Liaise with the office planners / team leaders

Conducting one-to-ones

Vehicle utilisation

Resource availability

Assisting the client with high profile jobs

Monitor engineers’ performances

Carry out and liaise with HR on disciplinaries / interviews / pathway reviews

Looking after the wellbeing of the field staff

Be aware of all Lanes Group policies and your responsibility towards them

Any other reasonable ad hoc duties requested by the Operations or Regional Manager for Special Projects, the Head of Service Delivery or any other member of the Senior Leadership Team (SLT)

So if you enjoy delivering only the best in customer service, where no two days are the same and want to join a growing company that not only values you and your ability - but also strives to develop your potential and further your career progression, then we are the right Company for you.

About You:

The ideal candidate will be hard working and respectful and comply with health and safety standards. Previous management and leadership experience is crucial, as is a full UK drivers licence due to travelling around our network. Having prior knowledge of the utilities sector, especially drainage and waste water, will be an advantage. Being able to prioritise and multitask whilst building working relationships is essential.

Your contribution to the company:

Strive to be always positive and constructive

Adhere to all company policies

Straight talking about the facts of the situation – open discussions are the best way to find solutions

Help others through communicating clearly

Deliver on commitments

Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management

Deliver our Company Values understanding that by working together in unity we are "Stronger Together"

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.

Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.