Field Engineer

Job Summary:

The Field Engineer, based in Algosystems in Athens Greece, will be part of our technical team and be responsible for delivering high-quality on-site services to our customers.

What You Will Do:

The role includes installations, replacements, de-installations, field troubleshooting, light equipment staging and commissioning, as well as minor configuration tasks. The candidate will comply with defined procedures and support customers both on-site and remotely when required.

Requirements:
Job Responsibilities

• Perform installations, replacements, and de-installations of network and systems infrastructure equipment in accordance with customer requirements and internal standards.
• Provide on-site troubleshooting and technical support for incidents and service issues, escalating when necessary to ensure timely resolution.
• Configure, stage, and commission equipment including routers, switches, firewalls, LTE/4G/5G antennas, servers, workstations, SD-WAN devices, Wi-Fi, and VPN-related infrastructure.
• Carry out site surveys, health checks, and technical assessments to validate customer infrastructure and support successful service delivery.
• Support customers via on-site or remote assistance and coordinate with internal technical teams when required to restore service or complete implementation activities.
• Maintain accurate technical documentation, installation records, and site-related updates to ensure operational continuity and knowledge sharing.

Job Qualifications & Skills

• Bachelor’s degree in Telecommunications, Networks, or a relevant field
• Experience in installations, field support, troubleshooting, and infrastructure maintenance will be considered an asset
• Hands-on experience with installation and commissioning of FortiGate, Cisco Meraki,SD-WAN devices, Wi-Fi 6/6E/7 access points, and LTE/5G technologies will be considered a strong asset
• Familiarity withsite survey tools and fiber infrastructure will be considered an advantage
• Solid understanding of enterprise-grade networking and systems infrastructure (e.g., routing, switching, firewalls, LTE/4G/5G, SD-WAN, Wi-Fi, VPNs, servers, workstations) will be considered an asset
• Ability to perform minor configuration tasks and equipment commissioning in field environments
• Relevant certifications such as CCNA, Fortinet NSE 4, CWNA (Wireless), or CompTIA A+ will be considered a plus
• Proficient in English and Greek
• Valid driver's license is required
• Availability to travel and work on-site when required

Benefits:
What We Offer:

• Competitive remuneration package.

• Private medical and life insurance.
• Training and development opportunities within a market-leading, fast growing organization
• Exposure to a multinational environment and global teams.
• A collaborative and inclusive workplace culture focused on innovation and growth.

If you want to be part of one of the top leading software firms in the FinTech industry internationally, we want to hear from you!

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About Profile Software

Profile Software is a leading international software solutions provider with over 30 years of experience in the FinTech industry. With presence in major financial centers across Europe, the Middle East, America, Asia, and Africa, we deliver innovative, scalable, and award-winning solutions to financial institutions worldwide.

Profile Software is listed on the Athens Stock Exchange and continues to grow rapidly, driven by continuous investment in technology and people.