Field Customer Service Representative

CSSStaffingSolutions

Fort Wayne, IN, United States permanent

Posted: February 28, 2015

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Quick Summary

A Field Customer Service Representative will be responsible for managing the automaker's assets between them and their suppliers in the Ft Wayne area.

Required Skills

Customer Service Sales English Spanish Training Account Analysis Supplier Relationship Travel Bilingual

Job Description

Apply for this position through the QCI system following the link below (Copy and Paste):

http://jobs.qcitech.com/jobseeker/Field_Customer_Service_Representative_J02145210.aspx

*You can apply through Indeed using mobile devices with this link.

Tired of manufacturing sales? Then this opportunity may be for you!

A global tier 1 automotive logistics vendor is seeking a Field Customer Service Representativefor their operation in the Ft Wayne area. The basic responsibility of this position will be to properly manage the automaker's assets between them and their suppliers. The ideal candidate will be an OEM (Tier 1, 2 or 3) account manager or sales rep. in the automotive industry.

Key Accountabilities and Duties

    Provide face-to-face training on procedures and systems to ensure compliance
    Account Analysis and control
    Support automaker on new vehicle launches
    Escalate issues if not resolved
    Conduct audits of suppliers to ensure compliance
    Work with suppliers, 3pls and manufacturing plant personnel

Requirements

    Bachelor's degree or equivalent experience
    Minimum of 2 yrs of sales/customer service - OEM and or logistics preferred, but will consider other sales/customer service experience
    Ability to travel by car or plane to supplier/OEM sites
    Ability to speak English AND Spanish is preferred, but required

Compensation: $62,000 + 10% bonus

Relocation: No relocation is being offered

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