Field Collection - Semarang

Cermaticom

Semarang, Central Java, Indonesia contract

Posted: October 21, 2025

Required Skills

Job Description

• Mengunjungi debitur dan melakukan pengiriman Surat Peringatan (SP) dalam masa tunggakan > 20 hari untuk melakukan validasi kondisi, analisa dan penagihan pembayaran kewajiban debitor yang belum diselesaikan.
• Menegosiasikan opsi pembayaran yang sesuai kepada nasabah
• Memonitor janji bayar debitur sesuai dengan masa tunggakan dan menagih kembali sesuai janji bayar.
• Menganalisa hasil penanganan dan melakukan tindakan sesuai dengan ruang lingkup/wilayah kerjanya dan apabila diperlukan.
• Mencari keberadaan pelanggan apabila tidak dapat ditemui baik di rumah maupun kantor
• Memastikan semua data pelanggan benar termasuk nomor telepon dan alamat
• Melaporkan dan mendiskusikan dengan atasan mengenai hasil kunjungan/penanganan. Membuat catatan atas setiap aktivitas penagihan ke dalam collection system.
• Melakukan koordinasi dengan pihak internal collection maupun unit terkait sehubungan dengan penanganan debitor 

• Minimal pengalaman 6 bulan di bank dan/atau multifinance (mempunyai pengalaman di industri fintech akan menjadi nilai tambah)
• Memiliki kendaraan bermotor dan minimal SIM C
• Minimal SMU atau sederajat
• Mempunyai kemampuan komunikasi dan negosasi yang baik
• Mempunyai kompetensi yang baik terutama di bidang field collection (penagihan lapangan) untuk pinjaman tanpa jaminan
• Memiliki persistensi dan orientasi yang kuat terhadap Pencapaian Target
• Mampu bekerja sama dalam team dengan interpersonal skill yang baik
• Familiar dengan penggunaan Aplikasi Komputer dan Microsoft Office
• Berdomisili di Semarang 

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