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Field Based Account Manager (IT)

ARO

Ewloe, Wales, United Kingdom Hybrid permanent

Posted: March 20, 2026

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Quick Summary

Field Based Account Manager in Ewloe, UK with strong IT sales background and commercial ability to drive new business and technical expertise in cloud and communications solutions.

Job Description

Job Title: Field Based Account Manager

Location: Ewloe / Hybrid with travel required

Salary: Up to £40,000 + OTE & Car Allowance

Contract type: Permanent

About the Role

We are seeking a proactive and technically competent Field Based Account Manager with a strong background in IT solutions sales. The successful candidate will possess both the commercial capability to drive new business and the technical understanding required to confidently discuss and position IT, cloud, and communications solutions with customers.

This role is ideal for an individual who combines strong relationship-building and consultative sales skills with a solid understanding of modern IT infrastructure, cloud services, and unified communications technologies.

What You’ll Do

• Develop and manage relationships with a portfolio of existing clients while actively identifying and securing new business opportunities.
• Conduct face-to-face consultations with customers to understand their operational and technical requirements.
• Provide tailored recommendations across a range of IT and communications solutions, including unified communications, cloud services, networking, and contact centre technologies.
• Deliver compelling sales presentations and product demonstrations to technical and non-technical stakeholders.
• Achieve and exceed sales targets relating to revenue, new business acquisition, and account growth.
• Collaborate closely with pre-sales, technical, and service delivery teams to ensure successful implementation of solutions.
• Maintain accurate records of sales activities, opportunities, and client engagement through CRM systems.


Requirements:
What we need from you

Essential

• Proven experience in B2B sales, preferably within IT services, cloud solutions, telecommunications, or managed services.
• Demonstrable ability to generate new business and manage a full sales cycle, from prospecting to closing.
• Solid understanding of core IT concepts, such as:
• Cloud computing platforms
• Unified communications
• Networking and connectivity
• Contact centre technologies
• Managed IT services

• Ability to confidently engage with IT managers, technical decision-makers, and business leaders.
• Strong consultative selling skills with the ability to translate technical solutions into clear business value.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, negotiation, and presentation skills.
• Full UK driving licence and access to own transport.

Desirable

• Experience selling Microsoft-based cloud solutions or collaboration platforms.
• Familiarity with CRM platforms and sales pipeline management.
• Previous experience in a field-based account management or territory sales role.


Benefits:
Who are we?

ARO has 25 years’ experience in Collaboration, Connectivity, Cloud and Infrastructure and Cyber Security services both in the UK and Internationally and has a nationwide presence with offices across the UK.

As one of the UK’s leading independent IT and communication experts our mission is to deliver a seamless technology experience to all end users. To make that vision a reality, we need bright, tenacious and inspiring talent to help drive our performance, growth and achieve this mission.

To make us successful we focus on strong communication, a culture based on fun, trust and collaboration. We have created a modern workplace environment, which is full of engaged, energetic, positive and curious people whose productivity, resilience and wellbeing allow them to thrive.

In 2021 we were awarded the People Insight’s Outstanding Workplace Award, which celebrates organisations building positive workplace cultures and acting on employee feedback to spark positive change.

Why Work for Aro?

At Aro we are committed to creating an excellent employee experience. Our employees, culture and additional benefits all make Aro a great place to work. Come join us!

We offer a wide range of benefits and incentives to our employees including:

• Flexible working
• Company Pension Scheme and matching contributions
• Company Perks portal
• Private Medical insurance
• Life assurance
• 25 days holiday plus bank holidays plus holiday trading
• Your Birthday off, on us!
• Health Club and Wellbeing Scheme
• Enhanced Maternity and Paternity pay
• Aro Shares after 12 months employment
• Employee Assistance Programme
• Technical Training Academy and E-learning

If even 80% of this matches your experience and attributes, we would be delighted to hear from you.

#LI-Hybrid

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