Field Application Engineer

Smiths Interconnect, is a global leader in the design and manufacture of high-performance interconnect solutions. Our products are used in mission-critical applications across industries such as aerospace, defense, telecommunications, and industrial markets. At Smiths Interconnect, we are committed to innovation, quality, and providing cutting-edge solutions that connect the world’s most demanding systems.

Smiths Interconnect is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, to help create a safer, more efficient and productive, and better-connected world across four global markets: energy, security & defense, space & aerospace and general industrial. Listed on the London Stock Exchange, Smiths employs c.16,000 colleagues in over 50 countries. 

Job Purpose:

Function as the key technical expert for customers and sales channel. Focus on increasing both the quantity and quality of our SEMI sales to customers through technical expertise and assistance in current sales efforts, as well as innovation for new product development.

Responsibilities:

• Responsible for the timely and accurate completion of tasks in several areas of applications engineering:
• Accompany sales staff on visits to customer sites to identify and understand customer needs
• Qualify and Communicate product opportunities
• Collaborate with Engineering to drive “designs wins” based on best technical solution
• Facilitating corporate standards and cost efficiencies
• Driving growth within our product segment(s)
• Maintain and communicate understanding of technical trends driving our markets and competition as well as track customer roadmaps.
• Develop detailed specifications and application notes for new products; contribute content to technical collateral materials
• Maintain customer files for use by global FAE’s and other departments
• Support field issues and repairs
• Educate sales staff or any other internal/external personnel about both new and existing products
• Compliance and participation in all Smiths Interconnect EHS programs, policies, procedures and training requirements

Technical Knowledge, Skills and Abilities:

• 2-4 year Engineering degree required
• Well-organized and self-motivated
• Ability to manage many projects and meet deadlines
• Ability to identify and support change and continuous improvement
• Ability to maintain customer accounts and sensitive information with discretion and confidentiality
• Ability to exercise sound judgment in making business decisions
• The understanding and recognition of the organizations commercial environment and positioning themselves, their role and their actions in order to support the organizations commercial success.
• The ability to engage, challenge and work effectively with others both internal and external
• Possess strong written and verbal skills including public speaking and presentation
• Knowledge of the market; techniques and principles;
• Ability to work directly with customers on resolution of complex technical issues

Travel %: Must be willing to travel locally approximately 40% - 50% of the time;

 

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)