Federal Provisioning Analyst

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Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

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The Federal Provisioning Analyst provides essential support as a critical member of the Provisioning Team specifically focusing on the day-to-day management of customer order provisioning within the Federal and Public Sector space.

The ideal candidate is highly analytical, process-oriented, and thrives in a high-growth, data-driven environment. This role requires a paramount understanding of Federal compliance and the critical need for audit integrity to ensure all software and services provisioning strictly adheres to government contract terms and security mandates. This analyst acts as a crucial control point, protecting the company's standing in the Federal market.

Job Responsibilities

• Day-to-day administration of license provisioning and de-provisioning, ensuring strict alignment with Federal contract terms, end-user license agreements (EULAs), and security mandates.

• Ensure complete and timely processing of provisioning cases, with meticulous documentation of the license chain of custody for audit purposes.

• Provide rapid, first-line support for Federal sales, authorized partners, and customer agencies on complex provisioning and authorization issues.

• Partner with Order Management and the Legal/Compliance teams to resolve customer contract issues, particularly those governed by the Federal Acquisition Regulation (FAR) and agency-specific requirements.

• Run regular and targeted audit reports to ensure accuracy of provisioning records against sales orders and Federal licensing agreements.

• Act as a compliance conscience, proactively identifying, resolving, and flagging provisioning exceptions that could jeopardize Federal reporting, security posture, or usage compliance.

• Ensure strict compliance with company guidelines, policies, and procedures, with a specific focus on Federal security, data handling, and licensing regulations (e.g., FedRAMP requirements as they relate to account provisioning).

What We’re Looking For

• Bachelor’s degree preferred or commensurate job experience.

• Minimum 3+ years of relevant experience, preferably within the Federal Government contracting, Public Sector technology, or regulated industry space.

• Customer service oriented, with the ability to effectively communicate complex technical and licensing information to Federal agency stakeholders.

• Solid understanding of provisioning and software licensing models, including upstream/downstream activity, with a strong emphasis on usage rights and authorized deployment in government environments.

• Demonstrable working knowledge of Federal compliance standards and their practical application in software/cloud provisioning.

• Ability to take initiative, work flexibly, and adhere to priorities with minimal direct supervision.

• Meticulous and detail-oriented, with an obsession for maintaining audit-ready records in a highly regulated environment.

• Must be able to handle multiple tasks and meet high-stakes deadlines.

• Must have the ability to work independently with minimal supervision.

• Must be comfortable with going into the office once a week or maybe more, subject to change due to RTO (Return to office)

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The annual base salary range for this position for candidates located in the San Francisco Bay area is between:
$64,000—$96,000 USD

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:
$60,000—$82,000 USD

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits

• Making Social Impact

• Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.