FBS Scrum Master

FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.

We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.

Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.

What to expect on your journey with us:

• A solid and innovative company with a strong market presence

• A dynamic, diverse, and multicultural work environment

• Leaders with deep market knowledge and strategic vision

• Continuous learning and development

This role is focused in supporting strategic data programs that are highly visible and require collaboration across multiple data teams is essential for aligning technology initiatives with organizational goals. This involves coordinating efforts among data scientists, analysts, engineers, and business intelligence experts to ensure seamless communication and effective teamwork.

Some of the Key Responsibilities

• Servant Leadership: The Scrum Master II consistently demonstrates qualities of a servant leader, focusing on enabling teams to deliver via effective Lean-Agile practices. This includes coordinating with internal and external teams to resolve dependencies, eliminate impediments, and facilitate flow.
• Team Dynamics and Performance: The role places a strong emphasis on continually improving team dynamics and performance. This involves assisting the team in managing interpersonal conflicts, challenges, and exploiting opportunities for team growth.
• Coaching and Mentoring: The Scrum Master II provides ongoing coaching on Lean-Agile principles and ensures that teams maintain a Lean-Agile mindset. They also mentor and guide junior-level scrum masters on SAFe principles (Agile) and manifesto.
• Facilitation of Agile Ceremonies: This role independently participates in, facilitates, and manages the outputs of all agile ceremonies, including daily stand-up meetings, sprint reviews, sprint retrospectives, sprint planning, and backlog refinement sessions.
• Collaboration and Communication: The Scrum Master II aids the team and Product Owner in managing and sequencing the backlog. They lead moderately complex teams with work involving routine external team impact or dependencies and may have multiple system integration points.

Requirements:
• 4-6 years of experience in a similar role as a SCRUM Master

• BS in Computer Science or similar
• Full English Fluency
• Exp Insurance within finance area (PLUS)
• Data Analytics Exp (Desirable) Devops, Agile (Desirable), Waterfall (Desirable)

Technical Experience

• Rally - Intermediate (4-6 Years) MUST
• MS Office Suite - Intermediate (4-6 Years)
• PowerBI - Entry Level (1-3 Years) (Desirable)
• POPM – Product Owner Product Manager Certification (PLUS)
• Business Acumen: Business Needs translation to the technical side (MUST)

Soft Skills

• Communication – Advanced
• Influence / Leadership – Advanced
• Conflict Resolution – Advanced
• Problem Solving – Intermediate
• Presentation Skills – Intermediate

Benefits:
This position comes with a competitive compensation and benefits package.

• A competitive salary and performance-based bonuses.

• Comprehensive benefits package.

• Flexible work arrangements (remote and/or office-based).

• You will also enjoy a dynamic and inclusive work culture within a globally renowned group.

• Private Health Insurance.

• Paid Time Off.

• Training & Development opportunities in partnership with renowned companies.