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FBS HR Operations Associate

Capgemini

Aguascalientes, Aguascalientes, Mexico permanent

Posted: February 19, 2026

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Quick Summary

This job involves managing the recruitment and selection process for hiring managers, HR team, candidates, and clients to ensure an efficient process, with a focus on quality results and meeting FBS goals.

Job Description

This role is responsible to ensure an efficient recruitment and selection process, conducting all stages with excellence, from interacting with hiring managers, HR team, candidates and clients to updating documentation, ensuring deadlines are met and quality results are achieved to meet the FBS goals.

MAIN RESPONSIBILITIES:

• Recruitment and selection process management: from job posting, candidate screening, scheduling and conducting assessments, to offer letter management and document entry.

• Document update and management: keep process documentation (mapping, procedures, etc.) always updated and organized, within established deadlines.

• Service and support: clarify doubts about HR policies and procedures, interact with candidates and clients, and monitor and support the team.

• Quality and safety assurance: ensure compliance with internal standards, participate in training, and ensure a safe and appropriate work environment.

• Collaboration and sharing: work as a team, share knowledge and ensure the delivery of good results.


Requirements:
EDUCATION

Bachelor's degree in HR, Business, or a related field.

EXPERIENCE

1 year of experience in HR Operations, Customer support, or a related field.

ADDITIONAL QUALIFICATIONS

· English language skills, required

· Data & control

· Strong attention to detail and accuracy.

· Excellent communication and interpersonal skills, with the ability to effectively communicate with all levels of the organization.

· Excellent command of Spanish and/or Portuguese.


Benefits:
Competitive compensation and benefits package:

• Competitive salary and performance-based bonuses
• Comprehensive benefits package
• Career development and training opportunities
• Flexible work arrangements (remote and/or office-based)
• Dynamic and inclusive work culture within a globally renowned group
• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.
https://www.capgemini.com/us-en/about-us/

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