FAS Manager, BioProduction

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Job Title: Manager, Field Applications Scientists (FAS), South West & Emerging Markets
Reports To: Director, FAS EMEA

Group/Division: BPG

Career Band: 7

Position Location: Remote in Spain, Portugal, Italy, France, Belgium or Netherlands

Position Summary:

The Manager will lead the EMEA BioProduction FAS team covering South/West Europe and Emerging Markets. This role combines strategic leadership, technical and application/workflow expertise, and team development to improve the quality of customer interactions and support business growth. The successful candidate will develop and implement a globally aligned technical engagement strategy, enabling effective collaboration across functions and ensuring operational excellence in customer application support. This role directly supports our mission to enable our customers to make the world healthier, cleaner, and safer.

Key Responsibilities:

Strategic Leadership

Provide strategic and technical leadership to the FAS team across the region.
Translate business priorities into actionable goals and strategies in collaboration with Sales, Business and FAS leadership.
Partner cross-functionally with Marketing, Product Management, and R&D to identify unmet customer needs, guide new product development, and strengthen competitive positioning.
Maintain awareness of industry trends, new and emerging technologies, and competitor activities to define strategy.
Drive continuous improvement by defining and implementing optimized processes and procedures.

Operational Execution

Manage, prioritize, and support technical customer engagements within the territory.
Track and analyze key performance indicators related to customer engagement and technical support.
Collaborate with internal partners to ensure seamless workflow and customer satisfaction.
Leverage Voice of Customer insights to develop product improvements and service offerings.

People leadership

Develop team capability through coaching, mentoring, and performance feedback.
Encourage continuous learning and development through structured training plans.
Promote collaboration and accountability within a diverse, remote team environment.
Model Thermo Fisher Scientific’s values and leadership proficiencies in all interactions.

Minimum Qualifications:

BSc, MSc or PhD in Life Sciences (Biology, Molecular Biology, Microbiology, Immunology, Biochemistry, Biotechnology, or Engineering).
Extensive industry experience, including relevant knowledge across the bioprocessing workflow.
Proven people management and remote leadership experience.
Experience working with external customers within Biotech, Biopharma, Life Sciences, and/or Biopharmaceutical industries in technical, engineering, or manufacturing roles.
Strong scientific understanding with deep understanding of customer workflows and biopharmaceutical development across multiple modalities.
Fluency in English; an additional European language is preferred.
Excellent communication, presentation, and analytical skills.

Travel: Approximately 50% within EMEA; occasional international travel may be required.

Skills/Behaviors:

Strong strategic, project management, and planning skills.
Proven track record of leading and implementing change, and encouraging an innovation-based culture.
Excellent team-building abilities and proficiency in working collaboratively in a highly matrixed environment.
Ability to prioritize effectively and manage shifting demands.
Strong influencing and collaboration skills across collaborative teams, functions and geographies.
Dedication to continuous improvement and operational excellence.
Strong coaching, mentoring and development skills

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.