Family Navigation, Youth & Childcare Coordinator

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

World Relief seeks a Family Navigation, Youth & Childcare Coordinator who supports refugee and immigrant families by providing comprehensive family navigation services while coordinating youth programming and program-based childcare. This role works across the early childhood-to-youth continuum, supporting families with school readiness, child development, youth engagement, and safe childcare access while caregivers participate in educational and integration services. This position integrates direct family engagement, youth program coordination, and childcare oversight, ensuring culturally responsive, trauma-informed, and developmentally appropriate services. The role supports Early Refugee School Impact (Early RSI) and education-based programming in compliance with grant requirements, cooperative agreements, and World Relief’s mission, vision, and values.

ROLE & RESPONSIBILITIES::
• FAMILY NAVIGATION & EARLY CHILDHOOD SUPPORT
• Provide intensive, relationship-based family navigation services to refugee and immigrant families with children from birth through age five, in alignment with Early Refugee School Impact (Early RSI) grant objectives.
• Conduct comprehensive family intakes, eligibility screenings, and ongoing needs assessments focused on school readiness, early learning, and child well-being.
• Develop and maintain individualized Family Navigation Plans that identify goals, strengths, barriers, and progress related to early childhood development and successful entry into formal schooling.
• Support parents and caregivers in understanding the U.S. early childhood and education systems, including expectations for kindergarten readiness and family engagement in learning.
• Administer, explain, and assist families with developmental screenings (including ASQ and ASQ:SE as required), ensuring timely completion, documentation, and follow-up.
• Identify developmental concerns and coordinate appropriate referrals to early learning and intervention services, including Head Start, ECEAP, licensed childcare, early intervention providers, and specialized support services.
• Promote parental engagement and capacity-building by modeling age-appropriate activities, encouraging home-based learning practices, and reinforcing caregiver confidence as a child’s first teacher.
• Coordinate services and communicate with education providers, service partners, and internal staff to reduce barriers to access and promote continuity of care.
• Advocate on behalf of families to address challenges related to enrollment, attendance, transportation, language access, and system navigation.
• Maintain accurate, timely, and compliant client case files, service records, and progress notes in accordance with Early RSI grant requirements, cooperative agreements, and World Relief policies.
• Track and report family engagement activities, referrals, screenings, and outcomes to support program monitoring, evaluation, and grant reporting.
• Facilitating Weekly Play and Learn sessions with refugee community groups

• YOUTH PROGRAM COORDINATION & IMPLEMENTATION
• Plan and facilitate monthly culturally responsive youth programming that supports academic success, social-emotional development, and integration.
• Prepare weekly activity outlines and structured programming aligned with education services.
• Track attendance and participation outcomes.
• Foster a safe, inclusive, and developmentally appropriate environment for youth participants.

• CHILDCARE COORDINATION & COVERAGE
• Coordinate on-site childcare for adult education classes, workshops, and community programming daily.
• Ensure a minimum of two (2) approved childcare personnel are present at each session and maintain required supervision ratios.
• Arrange substitute childcare coverage as needed.
• Personally provide childcare coverage if no substitute is available to ensure program continuity.
• Oversee sign-in/sign-out procedures and ensure adherence to child protection policies.
• Document staffing coverage and report safety concerns as required.

• COMPLIANCE, DOCUMENTATION & COLLABORATION
• Ensure compliance with child protection policies, Early RSI requirements, and organizational procedures.
• Maintain timely and accurate documentation across family navigation, youth programming, and childcare coordination.
• Support grant data collection and reporting processes.
• Collaborate with internal teams, volunteers, and community partners to strengthen service delivery.
• Participate in staff meetings, trainings, and professional development.

JOB REQUIREMENTS::
• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Experience working with children, youth, or families in multicultural or community-based settings.
• Computer literacy, including proficiency with Microsoft Office and internet-based systems.
• Valid driver’s license, reliable transportation, and ability to pass background and MVR checks.
• Strong organizational and time-management skills.
• Ability to work effectively with culturally and linguistically diverse populations.
• Trauma-informed and culturally responsive approach to family and youth engagement.
• Strong written and verbal communication skills.
• Ability to adapt in a fast-paced, community-based environment.
• Commitment to confidentiality and ethical service provision.
• Ability to work occasional evenings or weekends as required.

PREFERRED QUALIFICATIONS::
• AA/AS/BA/BS degree in Education, Child Development, Social Work, Human Services, or related field.
• Experience working with refugee or immigrant populations.
• Bilingual or multilingual skills are strongly preferred.

World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.