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FAMILY CARE COMMUNITY COORDINATOR

CityOfNewYork

Brooklyn, NY, United States permanent

Posted: January 15, 2026

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Quick Summary

The Family Care Community Coordinator will work with homeless individuals to provide support and resources to help them achieve stable housing and improve their overall well-being.

Job Description

The goals of the Health Services Office at the Department of Social Services (DSS), are to improve the health and well-being of New Yorkers experiencing homelessness, reduce morbidity and mortality, thereby increasing their chances of succeeding in permanent housing and independent living, improving access to care and health outcomes for low-income and vulnerable populations. The Office brings public health and evidence-based interventions to DSS in the areas of health, mental health, substance use and nutrition and our staff work with other divisions at DSS and with shelter and clinical providers on linkage to health services, coordination with hospitals and other health care providers, implement interventions, conduct programmatic research and evaluation and provide medical consultation.

DHS provides temporary emergency shelter to families with children (FWC) in facilities throughout New York City. DHS is developing a new program to provide care coordination services for families with children clients to improve the stability of high-risk families experiencing homelessness and move them into permanent housing.

The agency is recruiting for one (1) Community Coordinator to function as a Family Care Community Coordinator who will:

- Conduct outreach to a portfolio of FWC shelters, to establish relationships with shelter staff,
effective communications methods, and regular meetings to support project implementation.

- Conduct community resource mapping to develop tailored local resource and referral
recommendations and guides for shelters.

- Visit shelters to provide information, resources, and opportunities to shelter staff to address
health needs of families.

- Assist in planning and facilitating online and in person health education, training and case
conferences with shelter staff and clients.

- Collaborate with DHS administration and shelters to identify and engage with families with
health concerns, coordinate care plans, and link clients to community health or social service
programs.

- Assist with collaborating with DOHMH child mental health program, DHS shelter providers,
NYC Health and Hospitals and other relevant agencies to address family health care and support
collaborations.

Must be willing and able to travel on public transportation and work in various shelters in NYC

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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