Facilities Work Supervisor

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Why join Harvard Medical School?

Harvard Medical School's mission is to nurture a diverse, inclusive community dedicated to alleviating suffering and improving health and well-being for all through excellence in teaching and learning, discovery and scholarship, and service and leadership.

You’ll be at the heart of biomedical discovery, education, and innovation, working alongside world-renowned faculty and a community dedicated to improving human health. This is more than a job - it’s an opportunity to shape the future of medicine.

Reporting to the Manager- Facility Operations Planning, the Facilities Work Supervisor is an essential member of the Facilities Work Control Group (WCG) with primary responsibility for procuring, overseeing, and coordinating the work of vendors and contractors directly contracted by the HMS Facilities Department; supporting HMS Campus Planning, Design, and Construction (PDC) teams in campus' maintenance, repair, and renewal project activities; and scheduling, coordinating, and overseeing building and campus-wide system shutdowns and outages initiated by the Facilities Department.

Job duties include, but are not limited to, the following: 

• Identifies and assigns all new work orders from the CMMS system to appropriate vendors and contractors. 
• Oversee and coordinate activities of contractors and vendors contracted by the Facilities Department. 
• Develops and administers vendor services procurement, including bid solicitation, vendor selection, contract creation, and invoice payments, for contractors and vendors for Facilities maintenance activities.
• Creates/modifies inspection programs and job plans for vendors and contractors in the CMMS system to identify required steps for technicians to perform necessary maintenance activities.
• Ensures work completion of vendors and contractors in the field, adds costs to the corresponding work orders, and closes out completed work orders in the CMMS system. These activities may include, but are not limited to:• Oversee, coordinates and schedules HMS Facilities' contractors' and vendors' field activities and tasks.
• Provide vendors and contractors with directions and answers to ensure work is performed according to scope. 
• Enforce and ensure compliance with HMS Safety protocols by vendors and contractors.
• Perform site visits to review the work of vendors and contractors to ensure that deliverables meet expectations.
• Prepare daily reports of work performed by contractors and vendors for work progress records, management briefings, and contractor and vendor performance assessments.
• Monitors and controls costs to ensure that contracted maintenance activities are within the contracted budget.
• Review and make recommendations for change orders to be submitted for management approval for changes in scope that will impact the timeline, scope, and/or final deliverable of the contracted vendor or contractor.

• Coordinates planned utility outages, shutdowns, and impairments initiated by the Facilities Department.
• Coordinates project interactions between the Facilities Department and PDC.
• Supports Maximo System improvements and updates.
• Creates and updates WCG SOP and flowcharts for the department's operations and interaction with the HMS community.
• Champions the maintenance, repairs, and renewal process for assets of the facilities and their infrastructure, such as the MEP systems that include, but are not limited to:• Air Handling Unit Replacements
• Boiler, Heat Exchanger, and/or Pump Replacements
• Chiller and/or Cooling Tower Replacements
• Electrical Service Replacements
• Emergency Generator Replacements
• Pump System Replacements
• Fire Protection System Replacements

• As a member of the Emergency Response Organization (ERO), the incumbent is expected to be reachable 24 hours/7 Days per week to assist in person and/or remotely with campus and facilities-related emergency activities as necessary.
• Other duties as assigned.

Working Conditions:

• Work is performed indoors and out-of-doors, occasionally in environments that are dusty, noisy, or which could have work hazards. 

Physical Requirements:

• The position requires prolonged standing and frequent bending, stooping, and reaching daily.  
• The position requires working in confined spaces.  
• The position requires a full range of physical motion to operate manual and electrically-powered tools and electrical test equipment, to move throughout campus, including climbing stairs in all University buildings, and to work at heights. 

Basic Qualifications:

• Bachelor’s degree or equivalent work experience required.
• Minimum of 5 years’ relevant work experience.

Additional Qualifications and Skills:

• 5-7 years of related work experience in the field of maintenance.
• Knowledge of computerized maintenance management systems (CMMS).
• Skilled in organizing resources and establishing priorities.
• Skilled in budget preparation and fiscal management.
• Possesses a strong attention to detail with excellent time management.
• Ability to communicate effectively, both orally and in writing.

• Standard Hours/Schedule: 35 hours per week - This position is considered to be essential personnel for the Department of Campus Planning and Facilities. Weekend and holiday work may be required as well as attendance during school closures (due to inclement weather and/or other emergencies).  
• Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
• Pre-Employment Screening: Identity, Education, Criminal
• Other Information: Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.
• Staying Informed About Your Application: Due to the high volume of applications, we may not always be able to reach out right away, but you can track your status anytime through the Careers@Harvard portal. 

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Work Format Details

This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 057. Please visit  Harvard's Salary Ranges  to view the corresponding salary range and related information. 

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: 

• Generous paid time off including parental leave 
• Medical, dental, and vision health insurance coverage starting on day one 
• Retirement plans with university contributions 
• Wellbeing and mental health resources 
• Support for families and caregivers 
• Professional development opportunities including tuition assistance and reimbursement 
• Commuter benefits, discounts and campus perks 

Learn more about these and additional benefits on our Benefits & Wellbeing Page. 

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.