Facilities Technician / Handyman

About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About You and The Role

We are seeking a reliable, skilled Facilities Technician/Handyman to support ongoing maintenance and repair needs at our HQ, manufacturing and testing sites. This role requires a versatile professional who can work independently, prioritize tasks, and respond promptly to maintenance and support needs across multiple environments.

Please note that this is an onsite role in South San Francisco with occasional travel to Half Moon Bay.

What You’ll Do

• General Facility Maintenance

• Perform ongoing preventive and repair work for mechanical, electrical, and plumbing systems.

• Conduct routine inspections and maintenance, including basic electrical repairs, plumbing fixes, drywall repair, painting, carpentry, and hardware replacement.

• Execute general handyman tasks such as patching and painting walls, replacing ceiling tiles, and installing fixtures.

• Work Order Management

• Manage and monitor ticketing systems (e.g., Jira) and ensure compliance with Service Level Agreements (SLAs).

• Open, track, and resolve electronic work tickets, documenting all completed work consistently

• Vendor Coordination

• Maintain relationships with vendors; schedule, manage, and support their activities onsite.

• Assist vendors during site visits, ensuring access and proper coordination.

• Event Support

• Support onsite events by assisting with setup, execution, and breakdown of event-related tasks.

• Safety and Compliance

• Comply with safety procedures, maintaining good housekeeping and safety of work areas.

• Recognize and report safety hazards, proposing methods to eliminate them.

• Maintain compliance with local, state, and federal regulations.

• Operational Support

• Respond promptly to repair calls and perform light landscaping duties as needed.

• Assist janitorial and hospitality staff with general requests, including moving furniture and disposing of waste.

• Identify and report hazards or equipment failures immediately.

What You’ll Bring

• High school diploma or GED required; vocational training or trade certifications are a plus.

• 5+ years of experience in facilities maintenance, mechanical repair, or related trades.

• Experience supporting facilities duties in a corporate office or hospitality setting preferred.

• Basic knowledge of HVAC, plumbing, electrical repairs, and general maintenance tasks.

• Experience with forklifts, scissor lifts, pallet jacks, dollies, or light material handling equipment.

• Proficient in using Google Suite, Microsoft Office, and ticketing systems like Jira.

• Strong communication, interpersonal, organizational, and problem-solving skills.

• Ability to lift up to 80 lbs and climb ladders up to 30 ft.

• Comfortable working outdoors in various weather conditions.

• Must be willing to be on-call for after-hours emergencies.

• Scope will be assigned based on experience and may evolve as the headquarters scales.

• Bilingual (English/Spanish) preferred.

The starting cash range for this role is $120,000 - $140,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!