FACILITIES OPERATIONS MANAGER - DCWMHC

VACANCY ANN#:    STOI-25-112

TITLE:                        FACILITIES OPERATIONS MANAGER

DEPARTMENT:         DCWMHC

SUPERVISOR:          CEO

LOCATION:               WELLPINIT, WA

STATUS:                   EXEMPT, FULL-TIME

RATE OF PAY:          $34 – $51/hr DOQ

OPENING DATE:     DECEMBER 5, 2025

CLOSING DATE:     OPEN UNTIL FILLED

INTRODUCTION:

The Facilities Operations Manager oversees the maintenance, safety, cleanliness, and operational reliability of all Tribal Health Cener facilities, grounds, and related infrastructure. This position supports delivery of high-quality patient care by ensuring buildings and equipment meet Tribal, federal, and state regulatory requirements, as well as the standards of the Indian Health Service (IHS) and 638 ISDEAA program guidelines. The Manager is responsible for housekeeping, equipment repair, preventive maintenance, vendor contracting, disaster preparedness, and fire/life-safety programs. The role supports culturally respectful operations and collaborates closely with Tribal leadership, clinic staff, and community partners.

MAJOR DUTIES AND RESPONSIBILITIES:

Facilities Management & Maintenance

Oversee all facility operations for Tribal Health Center buildings, dental, behavioral health, administrative, and community health sites.

Implement preventive maintenance programs for HVAC, electrical, plumbing, and mechanical systems, consistent with Tribal and IHS facility standards.

Perform or coordinate basic repairs and carpentry, including patching, painting, doors, flooring, fixtures, and minor construction tasks.

Ensure timely maintenance and repair of equipment, coordinating with biomedical services when required.

Manage snow removal, ice mitigation, and seasonal grounds care to ensure safe access for patients, staff, and Elders.

Maintain accurate work order logs, equipment inventories, and facility records to support 638 reporting and federal audits.

Housekeeping & Environmental Services

Supervise housekeeping and custodial staff to maintain a clean, hygienic, and culturally respectful environment.

Ensure infection control cleaning practices meet clinic standards, IHS guidance, and OSHA/CDC requirements.

Conduct regular inspections for cleanliness, safety, and environmental quality.

Safety, Emergency Preparedness & Compliance

Ensure compliance with Tribal regulations, federal requirements (OSHA, NFPA, ADA, CMS), and any accrediting bodies (AAAHC, HRSA).

Lead disaster planning for the clinic, including fire, utility failure, severe weather, earthquake, evacuation, and continuity of operations.

Conduct and document fire drills, emergency response exercises, and safety rounds in accordance with Tribal policies and 638 requirements.

Maintain facility readiness for IHS environmental health visits, state inspections, and accreditation surveys.

Collaborate with Infection Control, Public Health, and Tribal Emergency Management partners on environmental safety.

Vendor & Contracting Oversight

Oversee contracting and procurement for facility services including HVAC, electrical, plumbing, landscaping, snow removal, waste disposal, pest control, and cleaning supplies.

Obtain bids, negotiate service agreements, and ensure contractors follow Tribal procurement policies and comply with safety rules.

Monitor vendor performance and resolve service issues promptly.

Maintain contracts and documentation required for 638 program compliance and audit readiness.

Team Leadership

Supervise maintenance, housekeeping, and facilities staff, including performance evaluations, training, and scheduling.

Promote a safe, culturally aware, and customer-service-focused work environment.

Coordinate staff participation in Tribal trainings (safety, cultural awareness, emergency preparedness).

Capital Projects & Improvements

Assist with planning and overseeing construction, renovation, and expansion projects at Tribal health sites.

Coordinate access, safety, and communication with contractors and Tribal departments.

Ensure projects meet Tribal building codes, federal standards, and environmental health requirements.

Operational Support

Respond to after-hours emergencies, service interruptions, and weather-related incidents as needed.

Support moves, space planning, security access, signage, and furniture/equipment installation.

Work collaboratively with clinical, dental, IT, and behavioral health teams to meet facility needs.

KNOWLEDGE AND SKILLS REQUIRED FOR POSITION:

Technical Proficiency: Knowledge and ability to work with various tools, machinery, and building systems. 

Problem-Solving: Strong ability to diagnose and resolve complex technical issues effectively. 

Attention to Detail: Meticulous approach to inspections, repairs, and record-keeping. 

Communication: Ability to clearly convey information to supervisors, team members, and other departments. 

Physical Stamina: Capacity to perform physically demanding tasks and lift heavy objects. 

Time Management: Effectively prioritize tasks and manage time to complete work efficiently. 

MINIMUM QUALIFICATIONS:

Education

Associate or Bachelor’s degree in Facilities Management, Engineering, Construction Management, Business Administration, or related field preferred.

HS Diploma or equivalent required.

Experience

5+ years of facilities, maintenance, or operations management experience required.

Experience in Tribal health, IHS, FQHC, government, or clinic environment highly preferred.

2+ years of Supervisory experience required.

Valid Driver License required and must be Tribally insurable

Physical capability (to perform duties as mentioned above)

Knowledge & Skills

Knowledge of building systems, preventive maintenance, and basic repair/carpentry.

Understanding of Tribal governance structures, procurement processes, and 638 ISDEAA reporting (preferred).

Familiarity with accrediting standards (AAAHC, HRSA, CMS, OSHA, NFPA).

Ability to read blueprints, interpret technical manuals, and manage multiple projects.

Strong communication, organizational, and leadership skills.

Proficiency with CMMS/work order tracking systems preferred.

Certifications (Preferred but Not Required)

OSHA 10 or OSHA 30

Facilities Management Professional (FMP) or Certified Facility Manager (CFM)

EPA 608 Certification (HVAC)

CPR/First Aid

FEMA ICS/IS courses for Tribal emergency management (preferred)

Work Environment

Onsite role across Tribal clinic and program locations.

Exposure to mechanical rooms, outdoor conditions, snow/ice, and active construction areas.

Requires lifting up to 50 lbs, climbing ladders, and performing hands-on tasks.

Periodic on-call and after-hours responsibilities.

In accordance with the requirements of the Health Center Manual, employee of this position, as a condition of employment, must document immunity to Rubella & Measles. Influenza vaccine is recommended for all health workers in contact with patients.

The employee must be suitable for Tribal employment in your position as determined by fingerprint check results and appropriate background investigation. An incumbent found not suitable after hire will be removed from this position.

The employee is required to operate a tribal-owned or leased motor vehicle, commercial motor vehicle, rental motor vehicle or privately owned motor vehicle in the performance of official duties. An appropriate, valid driver's license is required for the position.

Tribal Preference Policy: In accordance with the Spokane Tribal Employment Rights Ordinance Tribal Preference will be observed in hiring.

Veteran’s Preference: It shall be the policy of the Spokane Tribe to provide preference in hiring to qualified applicants claiming Veteran’s Preference who have been discharged from the United States Armed Forces with honor and under honorable conditions.

APPLY ONLINE: