Facilities Manager

Why join us?
We’re a global tech company, just not the kind you’re picturing.
Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.

Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”

People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .

The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.

This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

We are looking for an experienced and proactive Facilities Manager to oversee the day-to-day operations and maintenance of our head office in Surry Hills, Sydney. Reporting to the Director, Workplace Experience & Community you will ensure our workplace is safe, functional, efficient, and a great place to work. You believe in designing and maintaining a seamless workspace that delights, welcomes and excites our employees. This is a hands-on role that requires strong organisational skills, a practical mindset, and the ability to manage multiple priorities simultaneously.

You'll become an internal champion of our product, SafetyCulture, using it to run the operation. You’ll also mentor and support our Workplace Concierge who reports directly into this role.

Key Responsibilities:
Building Operations & Maintenance

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Manage all aspects of building operations including HVAC, electrical, plumbing, and general maintenance

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Coordinate and oversee preventative and reactive maintenance programs

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Liaise with landlords, building management, and external contractors

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Conduct regular building inspections and ensure any issues are resolved in a timely manner

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Use SafetyCulture to build long term asset management plans

Health, Safety & Compliance

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Ensure the workplace complies with all relevant WHS legislation, building codes, and regulatory requirements

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Maintain and update safety plans, emergency procedures, and risk registers

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Conduct and coordinate regular safety audits, drills, and training sessions

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Manage incident reporting and investigation processes

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Use SafetyCulture to develop training programs to improve building operations

Security

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Source, engage, and manage security service providers, covering both hardware (access control, CCTV, alarms) and software platforms (in collaboration with IT)

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Oversee the configuration and ongoing maintenance of all security hardware across the office, including managing warranty claims and equipment replacements (RMAs)

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Serve as the first point of contact for security incidents, managing breach response, fault troubleshooting, and escalation as required

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Maintain and update system configurations including alarm schedules, access permissions, and vendor access protocols

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Conduct regular audits of security systems to ensure they are operational, up to date, and aligned with company policy

Vendor & Contract Management

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Source, engage, and manage facilities-related service providers (cleaning, security, waste management, catering, etc)

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Review and negotiate contracts to ensure value for money and service quality

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Monitor contractor performance against agreed SLAs and KPIs

Space Management

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Support office space planning, moves, and reconfigurations

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Manage meeting room and shared space allocation

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Support fit-out and refurbishment projects from planning through to completion

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Provide regular reporting on space utilisation to inform planning decisions and optimise workplace efficiency

Budget & Reporting

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Prepare and own the facilities budget

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Support CapEx planning and execution

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Track expenditure and identify cost-saving opportunities

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Provide regular reporting to senior management on facilities performance and projects

About You:
Experience & Qualifications

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5+ years of experience in a facilities management or building operations role

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Tertiary qualification in Facilities Management, Property, Engineering, or a related field (or equivalent experience)

Skills & Attributes

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Sound knowledge of building systems, maintenance practices, and WHS requirements

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Proven experience managing contractors and service providers

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Strong organisational and problem-solving skills with a hands-on approach

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Excellent communication and stakeholder management abilities

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Ability to manage competing priorities and respond effectively to urgent issues

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Sharp attention to detail - you're right across the detail

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Committed to excellence

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK .

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.

You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.