Facilities Coordinator

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.

Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence.

If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.

About the Role:

The Facilities Team is committed to keeping the PitchBook office in prime condition and contributing to office culture. We value efficiency, curiosity, reliability, and being supportive of each other and our employees. We strive to exceed expectations and be a go-to resource for everyone we encounter. Our team helps to make PitchBook a fun, safe, and inclusive place to work.

We are seeking a knowledgeable Facilities Coordinator to ensure an optimal working environment in our facility. The position of Facilities Coordinator is responsible for ensuring the optimal working environment for all the organization’s staff members by providing full maintenance services of a given facility as well as promoting safety conditions. Facilities Coordinators assist in resolving building problems and act as a liaison between employees and outside contractors called in to fix those issues. Tasks include, but are not limited to, front desk management, greeting guests, and events support. 

Primary Job Responsibilities:

• Front Desk - Greet PitchBook guests and notify employees of guests arrival

• Coordinate with People Team and IT for new hire desk set up and swag delivery

• Conduct an office tour as part the New Employee Orientation (NEO) 

• Provide support for internal events (includes moving furniture, event set up, and break down)

• Field and respond to employee requests via work request ticketing system

• Work with Property Management team to resolve workspace issues

• Provide back office administrative and operations support

• Support shipping and receiving packages and mail

• Perform morning and afternoon “rounds” to keep communal areas tidy

• Maintain inventory and submit orders for office supplies in coordination with Facilities Operations Manager

• Manage storage area use and organization

• Provide onsite event logistical support

• Assist with event scheduling and setup support

• Perform minor scheduled and reactive maintenance on office equipment and appliances

• Support the vision and values of the company through role modeling and encouraging desired behaviors

• Participate in various company initiatives and projects as requested

Skills and Qualifications:

• Bachelor’s degree preferred

• 1+ years previous experience in Office Administration or Customer Service preferred

• Proactive and solution oriented, be able to anticipate needs

• Ability to take direction and work independently on assigned tasks

• A “no job is too big or too small” attitude

• Strong organizational skills including effective time management and prioritization of duties

• Ability to remain flexible in a constantly changing environment

• Experience with Envoy, Slack, and Zendesk is a plus

• Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily

• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health

• Comprehensive health benefits

• Additional medical wellness incentives

• STD, LTD, AD&D, and life insurance

Emotional Health

• Paid sabbatical program after four years

• Paid family and paternity leave

• Annual educational stipend

• Ability to apply for tuition reimbursement

• CFA exam stipend

• Robust training programs on industry and soft skills

• Employee assistance program

• Generous allotment of vacation days, sick days, and volunteer days

Social Health

• Matching gifts program

• Employee resource groups

• Subsidized emergency childcare

• Dependent Care FSA

• Company-wide events

• Employee referral bonus program

• Quarterly team building events

Financial Health

• 401k match

• Shared ownership employee stock program

• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Compensation

• Annual base salary: $61,000-$75,000

• Target annual bonus percentage: 5%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

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