Facilitator, Learning, Insurance & Asset Management

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To support a positive workforce experience for Group Centre of Expertise/designated business units/corporate functions/geographies, by facilitating learning programmes to address requirements for the Insurance & Asset Management, SIL and SBIB portfolio. Partner with stakeholders to understand learner needs & deliver data-driven insights, pertinent to the CoE, for decision making.

Interpret current requirements & shifts in Centre of Expertise practice, implementing end-to-end, standard learning solutions, prioritising & ensuring alignment of CoE initiatives whilst addressing needs.

Minimum qualifications

Minimum NQF6 qualification in Human Resources Management / Behavioural Science / Social Science/ Business/ODETDP.

Facilitation certification is Mandatory, Assessor and Moderator certifications advantageous.

Experience required

•    Minimum 5 -7 years experience in Learning, with demonstrated experience in Facilitating learning programmes.

•    Must have a minimum of 2-3 years in short-term commercial insurance.

•    Support a highly attractive employee experience by preparing for the facilitation of learning experiences; interrogating content and implementation approach to position a high-impact, innovative, future-fit quick-to-market and blended learning experience; provide suggestions on the integration of learning into the various employee journeys.

•    Support E-Learners to complete learning experiences, applying knowledge and skill to

facilitate understanding, promoting a positive learning journey.

Partner with learning architects, designers and partners across the learning landscape to understand how to position and market learning opportunities organisation-wide in a

consistent manner.

•    Conduct assessment and moderation for identified internally delivered qualifications aligned to quality standards and governing body requirements.

•    Contribute to the assessment of learning impact on the business by providing feedback on whether the learning remains fit-for-purpose.

•    Contribute to innovative and disruptive learning by curating information regarding business changes and updates and incorporating these into the delivery of sustainable learning journeys and experiences

•    Facilitate learning solutions with implications across business units

utilising appropriate principles and methodologies, leveraging digital innovation learning

approaches to address capability and performance gaps.

•    Support campaign implementation by researching and preparing content for the development of presentations and collateral materials, assisting with creating awareness and visibility of internal offerings/people solutions.

•    Track record of successfully implementing integrated, effective People & Culture solutions, specifically in Learning in support of business specific objectives & driving for a sustainable performance in the businesses.

•    Support implementation of key strategic projects and ensure that an end-to-end learning solution is developed and successfully implemented.

Behavioural Competencies:

• Articulating Information
• Checking Things
• Developing Expertise
• Embracing Change
• Establishing Rapport
• Examining Information
• Interpreting Data
• Managing Tasks
• Meeting Timescales
• Providing Insights
• Team Working
• Upholding Standards

Technical Competencies:

• Decision Making
• Learning Evaluation
• Learning Facilitation
• Solution Delivery
• Teaming
• Workforce Insights