F2F Team Assistant (Cape Town)

OUTsurance has been propelling the South African insurance industry forward for the last 27 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high with their energy and expertise. If you’re keen to grow your career in a vibrant environment with lots of ‘fun’, this could be the career opportunity you’ve been looking for.

What do you get OUT? 

• OUTsurance has been voted Top Employer South Africa since 2022.  Our people vision is to be a great company to work for where you always get something OUT.

We offer our employees:

• A winning, fun and inclusive company culture that embraces diversity.
• Great Rewards and Recognition programs.
• Benefits (Medical Aid, Pension fund, Group life and Disability benefits)

• Growth opportunities (we hire talent, train skill and promote values driven leaders from  within)
• Wi-Fi on campus  and Emergency Panic-Assist through the OUTsurance app
• Employee wellness programs: Free Counselling, Legal Advice and Financial Coaching for you and your members of household.
• A chance to give back (Staff Helping SA OUT volunteer program) and much more… 

We are looking for a Team Assistant in the OUT Broker Department to undertake daily administrative tasks of the respective staff in the KZN office and to ensure the functioning and co-ordination of the department’s admin related tasks.

Responsibilities

The successful individual would be responsible for, but not limited to the following:

• Supporting the Regional and General Managers & Department in organising various projects
• Screen, direct calls and distribute correspondence
• Handle front office and reception
• Handle adhoc requests & queries
• Managing diaries and organising meetings and appointments, often controlling access to calendars
• Booking and arranging travel, transport and accommodation when required
• Liaising with internal and external stakeholders
• Monitoring, prioritising, responding or drafting responses to emails in a timely and efficient manner as directed by the Gauteng Regional Sales Managers
• Processing of invoices and expense claims and liaising with the PA to the Head of Business in this regard
• Assist in the organising events and attending these events to facilitate their success
• Typing, compiling and preparing reports, presentations and correspondence
• Taking minutes for meetings (hand written or electronic)
• Ordering of stationery
• Providing general administrative assistance

Competencies

The successful individual would need to demonstrate the below listed competencies at an advanced level:

• Excellent organisational skills
• A team player with a flexible approach
• Calm and professional manner
• Ability to prioritise and multi-task
• Strong written and verbal communication skills
• Excellent attention to detail, including proof reading skills, with the ability to maintain a high level of accuracy.
• Ability to deal with sensitive information with discretion and to maintain confidentiality at all times.
• Personal drive and a positive attitude. Ability to be a self-starter and drive tasks to completion

Alignment to OUTsurance values:

• Awesome service
• Passionate
• Honest
• Human
• Dynamic
• Recognition

Experience/ Qualification needed:

• Matric
• Proficient in MS Office Suite
• 2 years’ experience as Professional Assistant/Team Assistant- arranging events.
• Customer care experience or dealing with client complaints
• Business writing skills
• Valid driver's license and own vehicle 

The Team Assistant will report directly to the KZN General Manager and will work closely with the wider Commercial team.

An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Dynamic, Honest, Human, Passionate and Recognition.

In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.