F&B Supervisor- Aethos Mallorca

Who We Are
At Aethos, we celebrate extraordinary places, passionate people, and meaningful shared experiences. We believe hospitality should elevate the mind, body, and spirit—so we carefully choose our locations and build communities where everyone can contribute and grow. Guided by sustainability, well-being, and the freedom to live without pressure, we are redefining what modern travel and work can be.
Aethos Mallorca – Our Hotels
Aethos Mallorca is the newest jewel in our collection—a seaside retreat in the charming town of Paguera. Here, the island’s relaxed rhythm blends with refined, contemporary design to create a place where guests and team members can truly connect, unwind, and enjoy the Mediterranean at its most breathtaking. With golden sunsets, vibrant energy, and natural beauty, Mallorca isn’t just a destination—it’s a way of life. Joining Aethos Mallorca means becoming part of a brand that is reshaping hospitality across Europe, with properties in Milan, Monterosa, Saragano, Sardinia, Corsica, and Ericeira—and with Madrid set to open in 2026. We continue to grow while staying true to our purpose: creating spaces where people feel inspired, connected, and at home. Your journey with us in Mallorca is an opportunity to make an impact and be part of something truly exceptional on one of the Mediterranean’s most extraordinary islands.

Overview:
Become part of our outstanding team as an F&B Supervisor and play a key role in ensuring exceptional dining and beverage experiences for our guests. If you’re passionate about hospitality, enjoy leading a team, and thrive in a dynamic environment, this is the perfect opportunity for you. As the guiding force behind our restaurant and bar operations, you’ll oversee service quality, support and motivate staff, and contribute to the vibrant energy that makes Aethos special.
Responsabilities
Supervise and coordinate daily restaurant, bar, and banquet operations, ensuring excellent service and guest satisfaction.
Support the Restaurant Manager in staff scheduling, training, and performance management.
Monitor service standards, ensuring that all food and beverage service meets hotel quality requirements.
Assist in training and coaching team members to enhance service skills, professionalism, and team engagement.
Handle guest inquiries, complaints, and special requests in a courteous, proactive, and efficient manner.
Ensure compliance with hygiene, safety, and operational policies and procedures.
Collaborate with kitchen and bar teams to coordinate smooth service, timely delivery of orders, and consistent presentation standards.
Monitor inventory levels, assist in stock control, and report any shortages or discrepancies.
Participate in daily briefings, team meetings, and required training sessions.
Maintain a professional appearance and demeanor at all times, setting a positive example for team members.
Support the development and implementation of promotions, seasonal menus, and special events.
Analyze guest feedback to identify areas for improvement and implement corrective actions as needed.
Ensure proper handling and presentation of banquet or event setups, coordinating closely with other departments.
Foster a positive team culture, motivating staff and promoting collaboration across F&B outlets.
Assist in controlling costs, monitoring budgets, and optimizing operational efficiency while maintaining service excellence.
Requirements
Minimum 2 years of experience in a similar supervisory role within 4- or 5-star hotels or upscale restaurants.
Proven experience in food and beverage operations, including restaurants, bars, and banquet services.
Strong leadership and team management skills, with the ability to motivate and develop staff.
Excellent communication and interpersonal skills, with a clear customer service orientation.
Ability to work under pressure in a fast-paced environment while maintaining high standards.
Organized, detail-oriented, and proactive in problem-solving.
Professional appearance and demeanor at all times.
Basic knowledge of POS systems and hotel management software (PMS such as Opera, etc.).
Fluent in English; knowledge of Spanish or other languages is a plus.
Flexible schedule, including availability for weekends, holidays, and rotating shifts.
Strong understanding of hygiene, safety, and food handling standards.
Ability to analyze feedback, monitor performance, and implement improvements.
Ready to Join Us?
If you're passionate about hospitality, committed to delivering outstanding service, and excited to be part of a team that values excellence, we’d love to welcome you as our next Waiter. Your energy, dedication, and attention to detail will help create memorable experiences for every guest. We can’t wait to meet you—let’s make something exceptional together.

At Aethos, we promote equal opportunities and fair treatment in all our recruitment processes. All applications will be considered without distinction of gender, sexual orientation, age, origin, religion, or any other personal characteristic. We foster an inclusive and respectful work environment for everyone.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.