External Contractor, Senior Business Analyst, Product Management, Client Facing Technology

About MUFG Investor Services:

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution. 

Key Responsibilities:

• Collaborate across stakeholder groups to generate and document business requirements for development.
• Understand application systems development throughout the full product lifecycle, working with all stakeholders to ensure on-time deliverables and help manage end user expectations.
• Develop a positive and professional business relationship with internal as well as external users.
• Elicit, document, and maintain requirements including system interviews, functional narratives and detailed Use Cases and Use Case Scenarios.
• Plan and lead the business processes development and improvement sessions resulting in a full understanding of the “As-Is” and “To-Be” business processes.
• Responsible for data schema and data mapping of requirements.
• Lead the verification of the design against the requirements and making recommendations to resolve any issues.
• Creation of supporting product documentation.
• Create and maintain effective communication within Product team and across the involved business lines.
• Ensure a pro-active approach is used to resolve current and future problems.
• Develop scope and define backlog items (epic/features/user stories) that guide the Agile software development team.
• Develop appropriately detailed specifications for product features so they are clearly understood by stakeholders and the development teams.
• Work with the UX team to ensure that UX and user stories are fully aligned.
• Possess a fundamental understanding of end-to-end customer experience, integrations and dependencies.
• Regularly demo the product to stakeholders as development progresses. Gather feedback and disposition as appropriate.
• Ensure the implemented product meets platform and end-user requirements and is secure.

• 4-year degree preferred
• 10+ years of work experience gathering requirements is a must have. 
• Writing test documentation and procedures, tracking errors and documenting test results is nice to have.
• Demonstrates expertise in extracting business requirements using standard methodologies, and procedures.
• Experience with system analysis and documenting all aspects of business processes and data mapping. 
• Experience working in the alternative investment fund services is preferred.
• Experience working with banking and alternative investment fund services systems like Geneva, ManTra and Investran is preferred.
• Experience with client facing portal development is preferred.
• Expert proficiency in Excel and Word.
• Knowledge of JIRA and Confluence is nice to have.
• Business and Process Analysis knowledge, particularly on workflow/data flow management.
• Exposure to Waterfall, Agile and hybrid methods are an advantage.

Compensation

MUFG Investor Services provides all of its employees with a competitive and attractive compensation package.

Starting salary will be dependent on experience and skills.

Benefits

• Competitive remuneration package
• Hybrid- & Flexible- Work model
• Medical insurance
• Provident Fund
• Life Insurance, Permanent Total Disability, Dread and Disease Insurance
• Fitness Activity Reimbursement
• Reimbursement of Professional Fees

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

MUFG is an equal opportunity employer.