External Communications Coordinator

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteers work across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through our mahi in health education, access, and monitoring, we are making life-changing differences every day.

He aha te tūranga - About the role:   

This role is responsible for supporting external communications and social media with a particular focus on raising the profile of Hato Hone St John and keeping our people, public and stakeholders connected and informed. This is a busy and dynamic working environment where no two days are the same!

• Coordinate the daily media summary, ensuring stories about Hato Hone St John are captured and delivered to key stakeholders.
• Manage daily incident enquiries and participate in after-hours external media responses for major events or issues if required.
• Support the External Comms team to identify and generate newsworthy PR material or contribute to issues or crisis management as required.
• Support the creation of high-quality communications materials such as media releases and editorial support.
• Coordinate the development and delivery of social media content plans and campaigns, working closely with the communications team, brand and marketing team, and stakeholders across the organisation.

Ko wai koe - About you: 

• A degree in communications, media or relevant discipline with subsequent relevant experience or relevant practical media or communications experience ideally in an NGO or service organisation.
• Excellent organisational and project management skills, capacity to work independently and prioritise workloads.
• Excellent verbal and written communication skills with strong attention to detail whilst using a variety of traditional and emerging communications channels.
• Knowledge of the media industry, digital campaigns and social media skills.
• Calm, confident and professional phone manner and good relationship building / networking skills.
• Self-starter and proactive.

Me pēhea te tuku tono - How to apply

Click “I’m interested” before applications close on Tuesday 17th March 2026. If you are including a cover letter (preferred), please merge with your CV as one document.

For further information please contact Lindsey Frankland on 027 309 8372.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.