Expression of Interest - Business Service Administrator - Go.Compare

What you'll be doing…

Business Service is a business to business function within the Service & Operations department, responsible for managing all external operational processes including partner change management, partner governance and processing of data

We have an exciting opportunity within our small team to acquire expert product knowledge across Insurance and Energy. This also includes gaining a wider understanding of the core business, linking into commercial, financial and regulatory processes, providing exceptional insight into multiple business areas.

Working within a supportive and dynamic team to share knowledge and experience. Continuously reviewing and enhancing existing processes with the customer experience being at the heart of what we do.

You’ll be responsible for the day to day running of partner and supplier changes, identifying and mitigating risks to customers and the business whilst providing an excellent service to our business partners.

Experience that will put you ahead of the curve…

• Experience working within a business to business facing role.
• Experience of working within the Financial sector
• Able to show examples of working towards and achieving tasks within required timescales.
• Experience in data handling.
• A good understanding of GDPR regulations relating to customer data.

What's in it for you…

The salary for this position is up to £25,000 per annum

This is a Hybrid role from our Cardiff Office, working three days from the office, two from home.

• Uncapped leave, because we trust you to manage your workload and time
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Wellbeing support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan

… Plus more great perks based on your location

Internal job family level P7

Who are we?

We’re Go.Compare, part of Future PLC

You’ve probably heard of us - we’re a price comparison site passionate about finding our customers savvy insurance deals. We’re a part of Future PLC and as one of the 250+ brands within Future publishing, we embody all the Future values.

We pride ourselves on being a fun but fair place to work, with flexible hours and plenty of perks, thanks to the Future community teams’ hard work making sure each team member is treated equally. We only collaborate with organisations we can rely on, so we’ve built up a huge network of trusted partners. We're also authorised and regulated by the Financial Conduct Authority.

A team of bright-eyed insurance experts launched Go.Compare back in November 2006 and we’re still going strong. Based at our office in Cardiff, we’ve worked on getting our customers the best deals, partnered up with the Welsh Rugby Union, crafted engaging TV ads, and so much more.

Our Future, Our Responsibility - Inclusion and Diversity at Future

We embrace and celebrate diversity, making it part of who we are.

Different perspectives spark ideas, fuel creativity, and push us to innovate. That’s why we’re building a workplace where everyone feels valued, respected, and empowered to thrive.

When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It’s not just about what you bring to the table — it’s about making sure the table has room for everyone.

Because a diverse team isn’t just good for business. It’s the Future.

Please let us know if you need any reasonable adjustments made so we can give you the best experience!

Find out more about Our Future, Our Responsibility on our website.

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