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Expert Software Developer

JazzCash

Islamabad, Islamabad Capital Territory, Pakistan permanent

Posted: April 15, 2026

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Quick Summary

We are looking for a skilled and proactive Expert Software Developer to join our technical Development team. In this role, you will serve as the primary escalation point for Operations Team in resolving Outages and Complex runtime issues, collaborating closely with development and Operations team to diagnose, resolve, and prevent production incidents, while continuously improving support practices and institutional documentation.

Job Description

Grade Level: L2
Location: Islamabad, Pakistan
Last Date to Apply: 22nd April 2026

What is Expert Software Developer?

We are looking for a skilled and proactive Expert Software Developer to join our technical Development team. In this role, you will serve as the primary escalation point for Operations Team in resolving Outages and Complex runtime issues. You will collaborate closely with development and Operations team to diagnose, resolve, and prevent production incidents, while continuously improving support practices and institutional documentation.

What does Expert Software Developer do?

• Provide technical support for enterprise-level application systems.
• Respond to general questions and trouble tickets in a timely manner.
• Research, diagnose, troubleshoot, and identify potential solutions for how to resolve an issue.
• Prioritize multiple open issues.
• Must be willing to be on call for coverage of critical technical systems 24/7
• Diagnose and resolve application/system outages
• Involved in application release deployments
• Determine problems areas by analyzing and interpreting application logs
• Evaluate system performance statistics including job execution and system response times
• Promote new or updated software code provided by Development Teams
• Assist in technical evaluations, or provide technical recommendation within discipline
• Consulting with the software development team, internal users to improve application performance
• Review the PR’s shared by development team for production movement.

JazzCash is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.


Requirements:
What are we looking for and what does it require to be Expert Software Developer?

• Experience working with the Enterprise Applications
• 3+ years of recent hands-on development and/or DevOps experience
• Experience implementing and supporting applications in financial services industry a plus
• Working experience in Cloud environment Specially in Redhat Openshit.

‌Knowledge‌:

• FinTech‌ ‌Technologies‌ ‌
• Digital‌ ‌Financial‌ ‌Services‌ ‌
• eCommerce‌ ‌Platforms‌ ‌
• Payment‌ ‌Gateways‌
• Digital‌ ‌Payments‌ ‌using‌ ‌Mobile‌ ‌Apps,‌ ‌USSD‌ ‌
• Regulatory‌ ‌Requirements‌ ‌
• Software‌ ‌Development‌ ‌Best‌ ‌Practices‌ ‌

Required Technical‌ ‌Skills‌:

• Software‌ ‌Development‌ ‌Life‌ ‌Cycle‌ ‌
• Microservices‌ ‌Architecture‌ ‌
• IBM‌ ‌Cloud‌ ‌PAK‌ ‌for‌ ‌Applications‌ ‌
• IBM‌ ‌APP‌ ‌Connect‌ ‌/WSO2
• Microservices‌ ‌Development‌ ‌using‌ ‌NodeJS,‌ ‌Spring,‌ ‌and‌ ‌ASP.NET‌ ‌Core‌ ‌, etc.‌ ‌
• Kibana/ Elastic Search
• Relational,‌ ‌NoSQL‌ ‌and‌ ‌In-Memory‌ ‌DBs‌ ‌(DB2,‌ ‌MongoDB,‌ ‌Redhat‌ ‌Data‌ ‌Grid)‌ ‌
• Caching‌ ‌and‌ ‌Queueing‌ ‌
• Management‌ ‌and‌ ‌Monitoring‌ ‌(Prometheus,‌ ‌Elasticsearch,‌ ‌Kibana)‌ ‌
• Container‌ ‌Services‌ ‌(OpenShift,‌ ‌Kubernetes,‌ ‌Kiali,‌ ‌etc.)
• Python and Bash scripting
• Apache Kafka/Datagrid

Soft‌ ‌Skills:

• A‌ ‌positive‌ ‌and‌ ‌enthusiastic‌ ‌individual‌
• Fluent‌ ‌in‌ ‌spoken‌ ‌and‌ ‌written‌ ‌English‌ ‌Language‌
• Good‌ ‌problem-solving‌ ‌skills,‌ ‌self-learner‌
• Should‌ ‌take‌ ‌ownership‌ ‌of‌ ‌his‌ ‌work‌
• A‌ ‌hunger‌ ‌to‌ ‌learn‌
• Can‌ ‌do‌ ‌attitude‌
• Team‌ ‌Player


Benefits:
Why Join JazzCash?

As one of the largest digital financial services providers in Pakistan, our objective is to continue to change the lives of our 57 million customers for the better.

Recognized as one of the leading employers in the country, JazzCash epitomizes the philosophy that each JazzCash employee is passionately living a better life every day, inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer obsession.

This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.

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