Expert Lead - Lead Qualification (m|w|d)

Confidential

Berlin, Berlin, Deutschland permanent

Posted: February 5, 2026

Required Skills

Job Description

Damit aus Händlerinteresse messbarer Umsatz wird, spielt das Easy-Onboarding-Leadmanagement bei idealo eine zentrale Rolle. idealo arbeitet mit nahezu dem gesamten E-Commerce-Markt zusammen und bildet mit Milliarden aktueller Preisdaten die Grundlage unseres Preisvergleichs. In dieser Position verantwortest du das Easy-Onboarding-Leadmanagement end-to-end und hebst Prozesse, Automatisierungen und Reporting auf ein neues Qualitäts- und Skalierungsniveau – perspektivisch auch international.

Die Position ist in Voll- oder Teilzeit verfügbar.

Deine Aufgaben

• Operatives Easy-Onboarding-Leadmanagement: Prüfung, Qualifizierung, Priorisierung und Aktivierung eingehender Leads inkl. AGB-Prüfung, Lead-Kommunikation und vollständiger CRM-Dokumentation.

• Salesforce-Prozessverantwortung: Sicherstellung von Datenqualität, einheitlichen Entscheidungslogiken, Lead-Status, Pflichtfeldern sowie Nachvollziehbarkeit aller Leads in Salesforce.

• Reporting & SLA-Monitoring: Erstellung und Pflege von Reports, Dashboards und Performance-Analysen (z. B. Time-to-Qualification, Lead-to-Activation).

• Prozess- & Automatisierungsentwicklung: Kontinuierliche Optimierung des Easy-Onboarding-Leadmanagements mit Fokus auf Automatisierung, Skalierbarkeit und Effizienz in Zusammenarbeit mit CRM-, Data- und Automation-Teams.

• Fachliche Ownership: Zentrale Anlaufstelle für operative, prozessuale und systemische Fragestellungen im Easy-Onboarding-Leadmanagement bis zur finalen Aktivierung.

• Skalierung & Internationalisierung: Vorbereitung und schrittweise Ausweitung des Easy-Onboarding-Leadmanagements auf internationale idealo-Märkte.

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