Experienced Dental Office Manager
Confidential
Posted: March 9, 2026
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Quick Summary
Dental Office Manager is required to manage administrative staff, dental assistants, and providers, with a focus on exceptional patient experiences and financial and operational performance. The ideal candidate should have experience in managing administrative staff and providing leadership and coaching to promote professional growth. A strong understanding of dental practices and a high level of clinical expertise are required.
Required Skills
Job Description
Dental Office Manager
Join the Fastest Growing Dental Team in Western New York!
About Us:
Concierge Dental Group is expanding, and we’re seeking a dedicated and experienced Dental Office Manager to lead our team, deliver exceptional patient experiences, and oversee the financial and operational performance of our growing practices.
Key Responsibilities
Leadership & Staff Management:
Lead and manage administrative staff, dental assistants, and providers
Conduct daily morning huddles and monthly team meetings
Train, coach, and evaluate staff to promote professional growth and accountability
Foster a positive, motivated, and collaborative work culture
Patient Services:
Oversee the patient experience from scheduling through post-visit follow-up
Resolve patient concerns professionally and promptly
Ensure accuracy, completeness, and confidentiality of all patient records
Financial Management:
Oversee office production and collection goals
Monitor accounts receivable and implement strategies to reduce outstanding balances
Manage P&L’s and analyze financial reports to support business goals
Experience working with state insurance plans is a plus
Operational Excellence:
Implement and maintain office policies and procedures as directed by management
Ensure full compliance with HIPAA, OSHA, and other regulatory standards
Manage office supplies, equipment, and inventory efficiently
Communication & Coordination:
Serve as the primary liaison between administrative, clinical, and management teams
Communicate updates, expectations, and policy changes clearly and consistently
Qualifications
Education:
High school diploma or equivalent (required)
Bachelor’s degree in business, healthcare administration, or a related field (preferred)
Professional Experience:
Minimum 3–5 years of dental office experience required
Prior management or supervisory experience within a dental practice required
Proven ability to lead a team to achieve operational and performance goals
Experience training and developing staff
Technical Skills:
Proficiency with dental practice management software (OpenDental, Eaglesoft, etc.)
Strong understanding of dental billing, coding, insurance, and A/R processes
Familiarity with HIPAA, OSHA, and dental compliance standards
Interpersonal Skills:
Excellent communication and leadership abilities
Strong organizational and problem-solving skills
Ability to handle conflict resolution and motivate staff
Commitment to exceptional patient care and customer service
Why Join Concierge Dental Group?
Competitive salary and bonus structure
Comprehensive benefits package, including health insurance, paid time off, and retirement plans
Career growth and advancement opportunities
Access to state of the art technology and modern facilities
Supportive, team oriented, and professional work environment
Ready to Take the Next Step?
If you’re an experienced dental professional ready to lead with excellence in a fast-paced, growth-oriented environment, we want to hear from you!
📩 Apply Today:
Submit your resume and a brief statement outlining your relevant experience and why you’re the perfect fit for this role.