Expedition Cruise Expert

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime.

We achieve this because of our extraordinary people, experts with deep knowledge of their destinations. For over 120 countries worldwide, and across each of our brands – Tours, Cruises, Villas, Yachts, Jets, and Air.

To learn more about Kensington, visit kensingtontours.com.

Job Description

As a Luxury Expedition Cruise Expert, you will act as a trusted advisor to discerning travelers seeking once-in-a-lifetime journeys to the world’s most remote and awe-inspiring destinations. You will consult, design, and sell integrated land & sea itineraries, combining expedition cruising with bespoke pre- and post-trip land experiences – delivering seamless, high-touch service from first conversation through final return home.

From the initial discovery call, you will guide clients through expedition cruise options across Asia, the Mediterranean, Galapagos, Europe, Central America and the Polar regions. You will confidently navigate vessel selection, cabin categories, inclusions, expedition programming, seasonal considerations, and logistics, while also curating pre- and post-cruise extensions including private guides, luxury lodges, charter flights, hotels, and immersive cultural experiences.

This role requires a highly consultative, creative, and value-driven sales approach. You will manage the full sales cycle—from sourcing availability and quoting to finalizing bookings with our curated expedition cruise partners—while identifying opportunities to enhance the journey through custom land extensions, fly-cruise options, and multi-country Land & Sea itineraries. Your ultimate goal is to ensure every client returns home transformed—and eager to plan their next expedition.

Who You Are

A Luxury Expedition & Land Travel Expert
A passionate explorer with deep knowledge of expedition cruising and complex Land & Sea itineraries. You understand how pre- and post-cruise planning elevates the overall experience and can confidently design journeys that balance adventure, comfort, and logistical precision.

A Compelling Storyteller
You bring remote destinations to life through vivid storytelling—connecting expedition experiences, land extensions, and cultural moments into a cohesive narrative that excites and inspires.

A High-Performing Sales Professional
A confident closer who manages long, consultative luxury sales cycles, positioning value, exclusivity, and expertise across both sea and land components.

A Relationship-Driven Advisor
You build lasting relationships with high-touch and high-net-worth clients, earning trust through thoughtful consultation, responsiveness, and exceptional service.

A Curious and Continuous Learner
You actively stay current on new ships, routes, expedition leaders, seasonal conditions, and evolving land-based offerings, continuously deepening your destination expertise.

Qualifications

• 3–5 years of experience selling cruise travel using a consultative, relationship-based approach

• Direct experience with luxury or expedition cruises and/or complex Land & Sea itineraries strongly preferred

• Proven success meeting or exceeding monthly sales targets in a high-touch environment

• Demonstrated ability to design and sell pre- and post-cruise land extensions and multi-destination journeys

• Strong understanding of logistics, inclusions, and sequencing across land and sea components

• Exceptional organizational skills, attention to detail, and ability to manage multiple active itineraries

• Experience building customized FIT travel for luxury clientele is a strong asset

• Comfortable learning and navigating CRMs, booking platforms, and supplier systems

• Strong independent problem-solving skills with a calm, client-first approach

• Knowledge of expedition cruising in polar, remote, European, or North American regions preferred

Cultural Fit

• Thrives in a technology-enabled, KPI-driven sales organization

• Comfortable working in an entrepreneurial, high-ownership environment

• Excels in a fast-paced, evolving workplace – iterating and refining based on performance insights

• Builds trust and navigates feedback or conflict with professionalism and emotional intelligence

The Range Group may use artificial intelligence throughout the recruitment process to screen, assess or select applicants for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

We thank all candidates for their interest however only those selected for an interview will be contacted.