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Expansion and Launch Operations Principal

Via

New York City permanent

Posted: October 1, 2025

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Job Description

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As an Expansion and Launch Operations Principal, you will responsible for delivering launch projects on time while collaborating both with our partners in (the market: US / Europe, etc), our technical teams and our operational teams.

What You’ll Do:

• Launch new Via deployments, take full ownership in ensuring every aspect of new deployments is executed on time at the highest possible quality

• Oversee the work of junior team members supporting on your launches

• Contribute to the strategic decision-making, rigorous project planning, and entrepreneurial approach required to set up Via operations in a new market

• Serve as the main point of contact for our partners, helping them develop and grow a fully operational on-demand transit system

• Manage product expectations and development, ensuring that our engineering team is getting the feedback they need to build the best product possible

• Tap Via’s in-house operational and marketing knowledge base to help partners get the most out our technology

• Adeptly interpret and utilize mass quantities of proprietary data to generate insights and make business recommendations that will ensure success for our partner services

• Leverage your launch knowledge to support Via’s partnerships team in the sales process and grow Via’s deal pipeline

Who You Are:

• Effective at managing multiple tasks simultaneously and comfortable taking on responsibility

• Independent worker that knows when to escalate

• Meticulous and vigilant, with a high level of attention to detail

• Problem solver; you don’t accept the status quo and are always looking for creative solutions

• Excellent communicator with a knack for always finding the right tone

• Have a Bachelor's Degree and a record of exceptional academic achievement

• Minimum of 5+ years of work experience

• Demonstrated record of entrepreneurial achievement and/or leadership a plus

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable

• Salary Range: $125,000-$150,000

• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.

Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.

If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.

Ready to join the ride?

Via is an equal opportunity employer.

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