Executive Transformation Program Lead, Embedded Experience

About the team

Our AI Transformation team builds scalable, high-touch motions that help enterprise leaders move from curiosity about AI to practical transformation. We partner closely with Sales, Marketing, Product, Solutions, Customer Success, Legal/Security, and other stakeholders to turn executive experiences into real business outcomes.

About the role

We’re looking for a senior leader to build and run a new OpenAI executive transformation motion that turns “aha” moments into hands-on execution inside customer organizations. You will design a repeatable program that creates executives who are internal champions, embeds adoption into their operating rhythms, and feeds real-world learning back into OpenAI.

What you’ll do

• Define and launch the Executive Transformation Program

• Build the program strategy, operating model, quality bar, and “embedded experience” mechanics

• Design invitation-only executive build sessions and cohorts where leaders leave with tangible workflows to automate

• Convert executive experiences into account motion

• Ensure every attendee has ownership and a clear follow-up path

• Help attendees become internal champions, with shareable artifacts that spread adoption

• Partner with Sales/Marketing to connect experiences to pursuits, expansion, and executive relationships

• Run the embedded experience & create transformation artifacts

• Design post-event follow-through: ownership, handoffs, content reuse, internal artifacts

• Produce outputs like transformation memos, build-session artifacts, how-to videos, agent patterns, enablement assets, etc.

• Represent field learning internally

• Bring operator signal back to Product/Solutions/GTM so OpenAI learns where customers are today (org readiness, compliance, data)

• Build the operating system

• Define staffing model, handoffs, measurement, quality standards, and repeatable assets to scale from founder-led sessions to a programmatic motion

• Orchestrate cross-functional execution

• Align stakeholder roles, handoffs, escalation paths, and maintain a strong customer experience

• Measure and scale

• Define leading/lagging indicators (engagement, champion creation, follow-up completion, pipeline influence, adoption)

• Use qualitative and quantitative signal to decide what to keep, change, invest in, and scale

Who you are

• 12+ years of experience in B2B technology across executive enablement, field marketing, transformation consulting, customer success, or enterprise GTM

• 5+ years leading complex cross-functional programs/teams

• Proven experience designing executive-facing workshops/communities/transformation programs for senior decision-makers

• Hands-on fluency with AI tools and agent workflows; credible with technical teams while translating business workflows into artifacts

• Strong program-management discipline (timelines, measurement, operating standards)

• Executive presence and judgment; comfortable working with C-suite and influencing across orgs

• Data-driven: can separate vanity engagement from meaningful signal (champion creation, account progression, adoption potential)

Encouragement to Apply

We recognize that strong candidates may come from a variety of professional backgrounds, including technology leadership, product development, enterprise transformation, consulting, research, or public sector innovation. If this role excites you but your experience doesn’t align perfectly with every qualification listed, we encourage you to apply.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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