Executive search for Inbound Tech Support Process

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: June 27, 2017

Quick Summary

We are seeking an experienced inbound tech support specialist to join our team in Kolkata, India. The ideal candidate should have a strong technical background and excellent communication skills. The successful candidate will be responsible for providing high-quality customer support and resolving technical issues via phone and email.

Job Description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

We are hiring Sr. CCE for International Inbound Tech Sales Voice Process for US shift.

Only Inbound Tech sales Process Opening is available.

Attractive salary with huge incentives.

Timings: SHIFT: US shift

Qualification Required: H.S Pass.

Must have minimum 6 months Experience in Outbound Tech Support Process are preferable, should know how to close calls.

Job Description: Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits & Facilities

Fixed Salary + High Incentives

Fixed Salary on 1st of Every Month

Spot Incentives + Monthly Incentives

Attendance Incentive

Paid Birthday Leave

Age - upto 33years

WALKIN going on Monday to Saturday from 1pm to 4pm

Call:sadhana (HR)@8016099788

All your information will be kept confidential according to EEO guidelines.

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