Executive search for Inbound Tech Support Process.

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: July 8, 2017

Quick Summary

We are looking for a customer service executive to provide technical support for inbound calls related to printer, router, and antivirus issues. The ideal candidate should be able to diagnose and resolve technical issues efficiently and effectively. The successful candidate should have excellent communication skills and be able to work in a fast-paced environment.

Job Description

We operate leading online and mobile marketplaces in retail and wholesale trade, as well as cloud computing and other services. We provide technology and services to enable consumers, merchants, and other participants to conduct commerce in our ecosystem.

Greetings From Adeeba E Services Pvt Ltd!!

We urgently require Customer Service Executive /Technical Support Executive for Inbound Voice Process…(Tech Support) in /US Shift

Roles and Responsibilities:

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits and facilities:

· Fixed Salary on 1st of every month In Salary Account
· 24 leaves in a year+comp offs+b'day leaves
· Very Attractive Incentives
. Good communication skills in English.
· No Extension of Shift Timings
· Friendly Working Environment

No Freshers are Welcome.

10+2

Candidate Profile:

· Must Have Experience in Outbound Tech Support for more than 6 months-1 year
· Must know how to close their own calls.
· Must have good convincing and sales skills.
. Candidates must be able to join immediately.
· Salary:Rs.15000-22,000/month(fixed)+Huge Incentives
· Shift : US Shift
. 9:00 pm to 7:00 am (US Shift)
· Working Days: 6 days

Interview Timings :

12 PM to 5 PM ( Monday to Saturday )

Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower J-1/16 Block EP & GP
Salt Lake, Sector V Kolkata -700091

Contact : Neharul (HR) @ +918101364900/8100272764
Land Line : +91-33-65555831/65555832 for further queries.

FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED

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