Executive Operations Manager

About Mach Industries

Founded in 2022, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 220 employees, we operate with startup agility and ambition.

Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next generation of warfare with lethal systems that deter kinetic conflict and protect global security.

The Role

The Executive Operations Manager role is responsible for enabling the growth team leadership to operate at maximum effectiveness. This position sits at the intersection of executive operations, business systems, and organizational scaling.

This role requires a strategic operator with experience spanning government, aerospace/defense, and startup environments—someone who can build structure where none exists, translate executive intent into scalable systems, and serve as a trusted extension of the President and CSO as a direct report.

Key Responsibilities

Executive Operations & Strategic Support

• Serve as a strategic partner to the executive team, enabling focus on company growth, customer engagement, and mission execution.

• Manage complex executive calendars, priorities, and communications, ensuring alignment with business objectives.

• Translate executive direction into operational action, follow-through, and accountability across teams.

• Act as a central coordination point between the leadership team, parent company stakeholders, and external partners.

Business Systems & CRM Collaboration

• Define business requirements and workflows for the company’s CRM in collaboration with the CRM Architect and Administrator.

• Partner with technical system owners on the design and evolution of CRM data models, pipelines, dashboards, and reporting to support sales, capture, partnerships, and executive decision-making.

• Collaborate with executive leadership to translate strategic, operational, and revenue objectives into system workflows and measurable outcomes.

• Support data governance practices to ensure data accuracy, security, and usability in a defense-oriented environment.

• Identify, evaluate, and support the implementation of additional business systems and integrations that enhance operational efficiency and scalability.

Internal Process Design & Operational Infrastructure

• Build, document, and refine internal operational processes that support executive operations and cross-functional coordination.

• Design and maintain lightweight tracking mechanisms to improve visibility and execution.

• Establish operating cadence, task tracking, and coordination workflows that improve accountability and follow-through.

• Identify inefficiencies and proactively design solutions to improve execution, visibility, and operational performance.

Required Qualifications

• Minimum of 8 years of experience in executive operations, business operations, systems management, or a comparable role.

• Bachelor’s degree in a relevant field.

• Minimum 5 years of experience in aerospace & defense or government contracting, providing operational support to Army, Navy, Marines, Air Force, Space Force, Pentagon elements, and engaging with U.S./foreign government, military, and Congressional stakeholders.

• Experience working with CRM platforms to support operational, sales, or leadership workflows.

• Proven ability to build systems, processes, and structure in fast-moving or early-stage organizations.

• Exceptional organizational, communication, and stakeholder-management skills.

• Ability to operate with discretion, sound judgment, and a high degree of ownership.

Preferred Qualifications

• Security clearance and experience working with classified material and organizations

• Experience supporting C-suite or senior executives in complex organizations.

• Salesforce certifications strongly preferred.

Environment

• This is a remote role, with travel as needed to support executive priorities, customer engagements, events, and key internal milestones.

Disclosures

This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR).  Please note that any offer for employment may be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations without sponsorship for an export license.

Mach participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offers may vary based on (but not limited to) work experience, education and training, critical skills, and business considerations. Highly competitive equity grants are included in most offers and are considered part of Mach’s total compensation package. Mach offers benefits such as health insurance, retirement plans, and opportunities for professional development.

Mach is an equal opportunity employer committed to creating a diverse and inclusive workplace. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws. If you’d like to defend the American way of life, please reach out!